Cancel your Alibaba Health subscription by mail
For Alibaba Health the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Letters to Alibaba Health go to Guangzhou, China.
Let Postbye cancel Alibaba Health for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Alibaba Health.
- 4.8 from 2,931 reviews
- 3 Alibaba Health cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Alibaba Health by mail
Get your account details together
Before writing, collect the account email, the plan name and any pending order or prescription reference. Alibaba Health can only act on a request it can match to an account.
Set out the request
Because Alibaba Health is dealt with in Chinese, the letter is written in Chinese (template zh). Subject: “主题：取消请求 – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Send the letter by certified mail
Use certified mail for the 510663 Guangzhou address in the next section, so the post office records the delivery. Write down the tracking number.
Save the tracking record
It shows the date Alibaba Health received your letter. Check your next statement: no Alibaba Health charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Alibaba Health cancellation letter goes
Alibaba Health lists 广州高新技术产业开发区科学城科学大道243号A5栋501房, 510663 Guangzhou, China as its mailing address.
The postcode 510663 belongs to Guangdong, China, so this is where the envelope is delivered.
The letter is addressed “相关负责人：” and its details block uses the labels 账户持有人, 存档的账单地址 and 存档的电子邮件地址.
Prefer to write it yourself? Use our letter template
Every address we hold for Alibaba Health, with the envelope wording
Before you cancel Alibaba Health, check these
- Pending shipments or refills may already be processed. Ask what can still be stopped.
- Prescriptions are separate from the subscription. Check how to transfer or end them.
- Consultation fees can be billed on top of the membership. Name each charge.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Alibaba Health for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a health or wellness subscription
Health and wellness plans combine a monthly fee with supplies or consultations, so the request should say what to stop: the plan, pending shipments or both.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Alibaba Health cancellation at a glance
- How Alibaba Health accepts cancellations
- By mailed letter
- Mailing address on file
- Alibaba Health 广州高新技术产业开发区科学城科学大道243号A5栋501房 510663 Guangzhou China
- Country
- China
- Letter language
- Chinese (template zh)
- Category (from the company name)
- Health & wellness
- Added to the database
- September 29, 2026
- Data last checked
