How Postbye cancels a subscription by mail
You tell us who to cancel. We write a formal cancellation letter, mail it by certified mail the next business day, and email you the signed proof when the company receives it.
You see the full letter before it is mailed.
Four steps, start to proof
Tell us who to cancel
Search for the company and add your name, email and address as they appear on the account. It takes about two minutes, and you see your letter as you type.
We print your letter
Your letter goes to the company’s mailing address from our database, or to its dedicated cancellation address when it has one.
We mail it by certified mail
Your letter is mailed by USPS Certified Mail with Return Receipt, usually the next business day. The same day, we email you the tracking number and a copy of the letter.
You get the signed proof
When the company signs for your letter, we email you the signed delivery proof. Then we follow up to confirm your cancellation went through.
What we need from you
Only what the company needs to find your account. No passwords and no logins.
- Your name and address
- As they appear on the account, so the company can match your letter to your record.
- Your email address
- Where we send the tracking number, the copy of your letter and the delivery proof.
- Your account number, if you have it
- It is on your bill or welcome email. Without one, your name, address and email do the same job.
- When it should end
- As soon as possible, or on a date you choose. The date is written into your letter.
What your letter says
A short, formal letter that whoever opens it can act on without writing back to you.
Subject: Cancellation of my subscription
I am writing to cancel my subscription and end all future charges, effective immediately. Please confirm the cancellation in writing.
- A clear request to cancel and stop all charges
- A request to stop any direct debit or card authorization
- A request for written confirmation
- A request to delete your personal data where the law allows
Read a full cancellation letter template, or see whether a mailed letter is legally valid.
Follow it from Printed to Delivered
Your order page shows where your letter is. Each stage also reaches you by email.
- Printed
Your letter is printed and ready for the mail service.
- Mailed
Your letter is in the mail. We email you the tracking number, a link to follow it on USPS.com, the expected delivery date and a copy of the letter.
- Delivered
The company signed for your letter. We email you the signed delivery proof: who received it and on which date.
If the post office returns a letter, your order page says so, and we check the company’s mailing address and email you the next step. More about tracking.
What lands in your inbox
- Order confirmedThe date your letter will be mailed.
- Your letter is in the mailThe tracking number and a copy of your letter.
- Cancellation confirmedThe signed delivery proof, the date your cancellation takes effect and what to check on your next statement.
If the company does not cancel
Send the company your signed delivery proof, and tell us. We follow up with the company and keep you updated.
If we cannot get your subscription cancelled, you are covered by our money-back guarantee within 10 business days. Write to support@postbye.com and we refund your order.
How the money-back guarantee works · When a company says it never got your letter
Not sure a letter is the right way for you? Compare the four ways to cancel.
Send your cancellation letter by certified mail
Pick the company, add your details and approve your letter. It is in the mail the next business day.