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Cancel your Peloton subscription by mail

Directly with Peloton, the way to cancel is: Online. Notice rule: Access continues to the end of the current billing period.

Let Postbye cancel Peloton for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Every month you wait costs up to $49.99. The letter stops the charges.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Peloton.

  • 4.8 from 2,931 reviews
  • 144 Peloton cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Peloton by mail

  1. Collect the details you need

    You will need your membership number, the home club you joined at and the name on the membership agreement. Use exactly the details Peloton holds, so the request can be matched to your account.

  2. Put the request in writing

    State plainly that you want the Peloton account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Peloton”).

  3. Send it by certified mail

    Use certified mail for the 10001 New York address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Keep the delivery receipt

    Once the letter is delivered, the date on the receipt is the date Peloton was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Peloton cancellation letter goes

Peloton441 Ninth Avenue6th FloorNew York, NY 10001

Peloton can be reached by post at 441 Ninth Avenue, 6th Floor, New York, NY 10001.

Put ZIP 10001 on the envelope: New York is in New York, and a domestic certified letter is all it takes.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Peloton, with the envelope wording

Before you cancel Peloton, check these

Notice period: Access continues to the end of the current billing period. Work out your cancellation deadline.

  • Peloton suggests cancelling (not pausing) if you will not use All-Access for more than 3 months

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Peloton for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Peloton

Cancelling a gym or fitness membership

Gyms often require written notice, set a notice window before the next billing date and can tie the cancellation to the home club, so a dated letter is the record that counts.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Peloton lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

Peloton cancellation at a glance

How Peloton accepts cancellations
Online
Mailing address on file
Peloton 441 Ninth Avenue 6th Floor New York, NY 10001
Country
United States
Letter language
English (template en)
Category
Gyms & fitness
Verified on

Peloton cancellation questions

Where do I send my Peloton cancellation letter?

Address the letter to Peloton, 441 Ninth Avenue, 6th Floor, New York, NY 10001.

How long does a cancellation letter to Peloton take?

Peloton's address is in New York. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Peloton require notice before I cancel?

The rule we recorded for Peloton: Access continues to the end of the current billing period. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Peloton?

Have your membership number, the home club you joined at and the name on the membership agreement to hand. The details in the letter need to match what Peloton has on file.

Will Peloton confirm my cancellation?

The letter asks Peloton to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Peloton received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Can I pause my Peloton membership instead?

Peloton suggests cancelling (not pausing) if you will not use All-Access for more than 3 months.