Gym or fitness membership cancellation letter template
Pick your gyms & fitness company or type its name. Your details go into a full cancellation letter on the page, ready to copy, print or mail.
Write your letter
Writing a gym or fitness membership cancellation letter
Gym memberships are the classic written-notice contract. Many clubs ask for the request in writing, set a notice window before the next billing date, or tie the cancellation to the home club.
The guides below list how each gym or fitness service takes cancellations, the address to write to where we have one, and the contract details worth checking before you send anything.
Gyms often require written notice, set a notice window before the next billing date and can tie the cancellation to the home club, so a dated letter is the record that counts.
Of the 372 companies in our gyms & fitness category, 368 take cancellations by mailed letter, 0 by email and 4 by either. 36 of them were checked by hand against the company’s own pages. Most mailing addresses on file are in CA (29), Noord-Holland (16) and NY (11).
Have these to hand. Your membership number, the home club you joined at and the name on the membership agreement. Add them to the letter so the company can match it to your account on the first read.
Check these before you send it
- Read the notice window in your agreement. A letter that arrives after the cut-off can miss that month's charge.
- Annual fees and monthly dues are sometimes billed separately. Ask for both to be ended.
- A home club can have its own rules. Name the club in the letter so the request is not bounced between locations.
- Freezing or pausing a membership is not cancelling it. Say clearly that you want the membership ended.
Name your home club in the letter, and note any notice window in your agreement.
Cancellation guides for gyms & fitness
Each guide shows how the company takes cancellations and the mailing address on file.
- How to cancel Planet Fitness
Mail, in person, or online member portal (varies by state). Cancel at least 7 days before the next billing date; same 7 days before the annual fee date.
- How to cancel Peloton
Online. Access continues to the end of the current billing period.
- How to cancel LA Fitness
Mail, in person, or online account (email in some states). Mailed form postmarked at least 5 business days before next billing date; later notice may bill once more.
- How to cancel Equinox
In club, mail, email, phone, or online. Notice periods vary by state; see Membership Agreement.
- How to cancel Crunch Fitness
Club portal, phone or in person (varies by location). Required notice before the next billing date varies by Membership Agreement.
- How to cancel 24 Hour Fitness
Online (cancel page) or in club for term/prepaid. Yearly auto-renewal memberships cancel effective at the end of the annual term.
- How to cancel Anytime Fitness
Home club; written notice or in-club paperwork (varies by club and state). Commonly 30-day written notice for open-end memberships; postmark date starts the clock.
- How to cancel Gold's Gym
Location-specific form. One franchise's terms: month-to-month needs 30-day notice and may include one final billing.
What to include in a cancellation letter
A short, plain letter works best. Whoever opens it should be able to find your account and act on it without writing back to you.
Your name and address
Use the name and address on the account. Companies match the letter to a customer record, and a mismatch is the most common reason a request stalls.
Your account or membership number
It is printed on your bill, your welcome email or your member card. If you cannot find one, the email address on the account does the same job.
A clear sentence that you are cancelling
Say that you cancel the subscription, not that you want to pause it, and ask for every add-on and linked plan to end with it.
The date it should end
Write “as soon as possible” or a specific date. A date turns a vague request into one the company can be held to.
A request for written confirmation
Ask the company to confirm the cancellation in writing at your email address. That confirmation is your second record.
A request to stop all future charges
Ask them to remove your stored payment details so nothing renews by accident.
How to send it so you can prove it was received
Print the letter and sign it
Use the print button on the tool. Sign above your printed name and keep a copy for your files.
Send it by Certified Mail
Buy Certified Mail at a Post Office and ask for the postmarked mailing receipt. Add Return Receipt to get the signature of the person who accepts it.
Keep the receipt and the tracking number
Write the date and tracking number on your copy of the letter. Check the tracking until it shows delivered.
Note the company’s notice rule
Some companies need notice a set number of days before the next billing date. Allow for delivery time: the company may count from the day the letter arrives, not the day you posted it.
Prefer not to queue at the Post Office? We print the letter, mail it by certified mail and confirm when it is delivered.
What to do if they keep charging you
Collect your records
Gather the letter, the mailing receipt, the tracking page showing delivery and any confirmation the company sent.
Write back with the delivery date
Reply to the company with the date your letter was delivered, list each charge made after that date, and ask for those charges to be refunded.
Remind them of the rule
Federal law requires sellers who bill you online for a recurring subscription to give you a simple way to stop the charges. Mention that you asked in writing for the charges to stop.
Dispute the charge with your card issuer
If you paid by credit card, write to the issuer’s billing-error address within 60 days of the statement that shows the charge. Include copies of your records.
Source: 15 U.S.C. § 8403 (Restore Online Shoppers’ Confidence Act); 15 U.S.C. § 1666 (Fair Credit Billing Act, billing errors)
Cancellation letter questions
What is different about cancelling a gym or fitness membership?
Which gyms & fitness companies can I pick?
Do I have to cancel with a letter?
Does the letter need to go by certified mail?
Which date should I put on the letter?
What if I cannot find the company’s mailing address?
Do I need to give a reason?
Can I send the same letter by email instead?
More cancellation letter templates
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