Meal-kit or food-delivery subscription cancellation letter template
Pick your meal kits & food delivery company or type its name. Your details go into a full cancellation letter on the page, ready to copy, print or mail.
Write your letter
Writing a meal-kit or food-delivery subscription cancellation letter
Meal kits and delivery memberships ship on a weekly or fortnightly rhythm, and each order locks in a few days before it ships, so timing decides whether one more box arrives.
The guides below show how each service takes cancellations and when the order cut-off falls, so you can stop the next delivery rather than the one after it.
Meal-kit and delivery plans lock each order days before it ships, so the cancellation has to arrive before the cut-off for the next box to be stopped.
Of the 24 companies in our meal kits & food delivery category, 24 take cancellations by mailed letter, 0 by email and 0 by either. 23 of them were checked by hand against the company’s own pages. Most mailing addresses on file are in NY (8), CA (5) and MA (2).
Have these to hand. The email on the account, the delivery address and the plan size or membership name. Add them to the letter so the company can match it to your account on the first read.
Check these before you send it
- Orders lock a few days before shipping. A request that arrives after the cut-off stops the box after that.
- Skipping a week is not cancelling the plan. Ask for the subscription itself to be ended.
- Delivery memberships and the meal plan can be billed separately. Name both.
- Check your statement for the last box that will ship and for any charge after it.
Send the request before the order cut-off so it stops the next box.
Cancellation guides for meal kits & food delivery
Each guide shows how the company takes cancellations and the mailing address on file.
- How to cancel DoorDash
Online or in app (Account icon > Manage DashPass > Cancel Membership > pick a reason > Cancel DashPass). Cancel at least 24 hours before the next scheduled payment; benefits last to the end of the current billing period.
- How to cancel Blue Apron
Online (Plan Settings).
- How to cancel HelloFresh
Online. Pause/cancel by 11:59 pm PST 5 days before the next scheduled delivery.
- How to cancel Home Chef
Online.
- How to cancel Uber One
Online (app). Cancel at least 48 hours before the billing day.
- How to cancel Instacart+
Online.
- How to cancel Nutrisystem
Phone, chat, or email (auto-delivery); online for Club. Cancel auto-delivery before the 6:00 p.m. ET cut-off the day before your order is fulfilled.
- How to cancel Daily Harvest
Online (My Plan > Cancel My Plan) or contact Care. Cancel before the order cutoff shown on the My Plan page.
What to include in a cancellation letter
A short, plain letter works best. Whoever opens it should be able to find your account and act on it without writing back to you.
Your name and address
Use the name and address on the account. Companies match the letter to a customer record, and a mismatch is the most common reason a request stalls.
Your account or membership number
It is printed on your bill, your welcome email or your member card. If you cannot find one, the email address on the account does the same job.
A clear sentence that you are cancelling
Say that you cancel the subscription, not that you want to pause it, and ask for every add-on and linked plan to end with it.
The date it should end
Write “as soon as possible” or a specific date. A date turns a vague request into one the company can be held to.
A request for written confirmation
Ask the company to confirm the cancellation in writing at your email address. That confirmation is your second record.
A request to stop all future charges
Ask them to remove your stored payment details so nothing renews by accident.
How to send it so you can prove it was received
Print the letter and sign it
Use the print button on the tool. Sign above your printed name and keep a copy for your files.
Send it by Certified Mail
Buy Certified Mail at a Post Office and ask for the postmarked mailing receipt. Add Return Receipt to get the signature of the person who accepts it.
Keep the receipt and the tracking number
Write the date and tracking number on your copy of the letter. Check the tracking until it shows delivered.
Note the company’s notice rule
Some companies need notice a set number of days before the next billing date. Allow for delivery time: the company may count from the day the letter arrives, not the day you posted it.
Prefer not to queue at the Post Office? We print the letter, mail it by certified mail and confirm when it is delivered.
What to do if they keep charging you
Collect your records
Gather the letter, the mailing receipt, the tracking page showing delivery and any confirmation the company sent.
Write back with the delivery date
Reply to the company with the date your letter was delivered, list each charge made after that date, and ask for those charges to be refunded.
Remind them of the rule
Federal law requires sellers who bill you online for a recurring subscription to give you a simple way to stop the charges. Mention that you asked in writing for the charges to stop.
Dispute the charge with your card issuer
If you paid by credit card, write to the issuer’s billing-error address within 60 days of the statement that shows the charge. Include copies of your records.
Source: 15 U.S.C. § 8403 (Restore Online Shoppers’ Confidence Act); 15 U.S.C. § 1666 (Fair Credit Billing Act, billing errors)
Cancellation letter questions
What is different about cancelling a meal-kit or food-delivery subscription?
Which meal kits & food delivery companies can I pick?
Do I have to cancel with a letter?
Does the letter need to go by certified mail?
Which date should I put on the letter?
What if I cannot find the company’s mailing address?
Do I need to give a reason?
Can I send the same letter by email instead?
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