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Cancel your Netflix subscription by mail

Directly with Netflix, the way to cancel is: Online. Notice rule: Cancel anytime; access continues to the end of the paid billing period.

Let Postbye cancel Netflix for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Every month you wait costs up to $26.99. The letter stops the charges.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Netflix.

  • 4.8 from 2,931 reviews
  • 1,293 Netflix cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Netflix by mail

  1. Note your account details

    Before writing, collect the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement. Netflix can only act on a request it can match to an account.

  2. Set out the request

    Your Postbye letter to Netflix asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Subscription termination – Netflix”. It comes from our English template.

  3. Mail the letter with a receipt

    Mail the letter by certified mail to the Los Gatos address in the next section, and keep the tracking number.

  4. File the delivery record

    It shows the date Netflix received your letter. Check your next statement: no Netflix charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Netflix cancellation letter goes

Netflix121 Albright WayLos Gatos, CA 95032

For a letter to Netflix, use 121 Albright Way, Los Gatos, CA 95032.

Los Gatos is in California (ZIP 95032), a domestic address for certified mail within the United States.

Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Netflix, with the envelope wording

Before you cancel Netflix, check these

Notice period: Cancel anytime; access continues to the end of the paid billing period. Work out your cancellation deadline.

  • Signing out or deleting the app does not cancel; the Cancel Membership page is the only way
  • If no Cancel option shows, the account is billed by a payment partner and must be cancelled there
  • Pause is limited to 1 month at a time, up to 3 months, and unavailable on Basic or some payment methods

If you pay through someone else

  • If billed by a partner (Apple, Google, carrier, TV provider), cancel with that partner; the Account page shows the guide

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Netflix for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Netflix

Cancelling a streaming or entertainment subscription

Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Netflix lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

Netflix cancellation at a glance

How Netflix accepts cancellations
Online
Mailing address on file
Netflix 121 Albright Way Los Gatos, CA 95032
Country
United States
Letter language
English (template en)
Category
Streaming & entertainment
Verified on

Netflix cancellation questions

Where do I send my Netflix cancellation letter?

Address the letter to Netflix, 121 Albright Way, Los Gatos, CA 95032.

How long does a cancellation letter to Netflix take?

Netflix's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Netflix require notice before I cancel?

The rule we recorded for Netflix: Cancel anytime; access continues to the end of the paid billing period. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Netflix?

Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand. The details in the letter need to match what Netflix has on file.

Will Netflix confirm my cancellation?

The letter asks Netflix to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Netflix received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Can I pause my Netflix membership instead?

Pause is limited to 1 month at a time, up to 3 months, and unavailable on Basic or some payment methods.