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Cancel your HelloFresh subscription by mail

Directly with HelloFresh, the way to cancel is: Online. Notice rule: Pause/cancel by 11:59 pm PST 5 days before the next scheduled delivery.

Let Postbye cancel HelloFresh for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with HelloFresh.

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  • 3 HelloFresh cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel HelloFresh by mail

  1. Gather your account details

    Have the email on the account, the delivery address and the plan size or membership name to hand. The details in the letter need to match what HelloFresh has on file.

  2. Write the cancellation request

    State plainly that you want the HelloFresh account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – HelloFresh”).

  3. Post it with proof of delivery

    Post it by certified mail to HelloFresh in New York, United States, using the exact address below, and note the tracking number.

  4. File the delivery record

    Delivery confirmation is your evidence that HelloFresh was asked. Watch the next statement or two for any further HelloFresh charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your HelloFresh cancellation letter goes

HelloFresh28 Liberty Street10th FloorNew York, NY 10005

HelloFresh takes its post at 28 Liberty Street, 10th Floor, New York, NY 10005, which is where a cancellation letter belongs.

Put ZIP 10005 on the envelope: New York is in New York, and a domestic certified letter is all it takes.

Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for HelloFresh, with the envelope wording

Before you cancel HelloFresh, check these

Notice period: Pause/cancel by 11:59 pm PST 5 days before the next scheduled delivery. Work out your cancellation deadline.

  • Missing the 5-day cutoff means another box ships and is billed

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel HelloFresh for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel HelloFresh

Cancelling a meal-kit or food-delivery subscription

Meal-kit and delivery plans lock each order days before it ships, so the cancellation has to arrive before the cut-off for the next box to be stopped.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

HelloFresh lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

HelloFresh cancellation at a glance

How HelloFresh accepts cancellations
Online
Mailing address on file
HelloFresh 28 Liberty Street 10th Floor New York, NY 10005
Country
United States
Letter language
English (template en)
Category
Meal kits & food delivery
Verified on

HelloFresh cancellation questions

Where do I send my HelloFresh cancellation letter?

Address the letter to HelloFresh, 28 Liberty Street, 10th Floor, New York, NY 10005.

How long does a cancellation letter to HelloFresh take?

HelloFresh's address is in New York. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does HelloFresh require notice before I cancel?

The rule we recorded for HelloFresh: Pause/cancel by 11:59 pm PST 5 days before the next scheduled delivery. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel HelloFresh?

Have the email on the account, the delivery address and the plan size or membership name to hand. The details in the letter need to match what HelloFresh has on file.

Will HelloFresh confirm my cancellation?

The letter asks HelloFresh to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date HelloFresh received the request. If a charge posts after that date, quote the receipt with your copy of the letter.