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Where to send your HelloFresh cancellation letter

Read the addresses on this page next to the full guide to cancelling HelloFresh.

The addresses we hold

Everything we hold on where HelloFresh takes its post: the 10005 New York delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

HelloFresh28 Liberty Street10th FloorNew York, NY 10005

The head-office address for HelloFresh, in New York. ZIP code 10005.

How to address the envelope

  1. Copy the address exactly

    Address the envelope to 28 Liberty Street, 10th Floor, New York, NY 10005. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Put your own address on it

    Top-left, your own name and address. A return address is what the post office needs to send the letter back if HelloFresh has moved.

  3. Certified mail, not a courier

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. Because Pause/cancel by 11:59 pm PST 5 days before the next scheduled delivery, the date on the receipt is the date that matters.

The cancellation letter

What the letter to HelloFresh says: one clear cancellation request, no reasons given, the email on the account, the delivery address and the plan size or membership name quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

HelloFresh 28 Liberty Street 10th Floor New York, NY 10005

To whom it may concern,

I am cancelling my account with HelloFresh, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

I am giving notice under my agreement: Pause/cancel by 11:59 pm PST 5 days before the next scheduled delivery.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel HelloFresh for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel HelloFresh