Cancel your Equinox subscription by mail
Directly with Equinox, the way to cancel is: In club, mail, email, phone, or online. Notice rule: Notice periods vary by state; see Membership Agreement.
Let Postbye cancel Equinox for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Every month you wait costs up to $430. The letter stops the charges.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Equinox.
- 4.8 from 2,931 reviews
- 81 Equinox cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Equinox by mail
Gather your account details
Before writing, collect your membership number, the home club you joined at and the name on the membership agreement. Equinox can only act on a request it can match to an account.
Prepare the letter
State plainly that you want the Equinox account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Subscription termination – Equinox”).
Send it by certified mail
Send it certified to New York, United States, copying the address from the next section letter for letter, and keep the receipt slip.
File the delivery record
File the receipt with the letter. A Equinox charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Equinox cancellation letter goes
Written requests to Equinox go to 31 Hudson Yards, New York, NY 10001.
With ZIP 10001, the address sits in New York and the letter never leaves the United States postal system.
The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Every address we hold for Equinox, with the envelope wording
Before you cancel Equinox, check these
Notice period: Notice periods vary by state; see Membership Agreement. Work out your cancellation deadline.
- Email route: Cancellations@Equinox.com
- Mail cancellation follows the address in your Membership Agreement (not published in the FAQ)
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Equinox for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a gym or fitness membership
Gyms often require written notice, set a notice window before the next billing date and can tie the cancellation to the home club, so a dated letter is the record that counts.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Equinox lets you cancel directly (in club, mail, email, phone, or online). A letter is the fallback that leaves a dated record when the direct route fails.
Equinox cancellation at a glance
- How Equinox accepts cancellations
- In club, mail, email, phone, or online
- Mailing address on file
- Equinox 31 Hudson Yards New York, NY 10001
- Country
- United States
- Letter language
- English (template en)
- Phone
- 866-332-6549
- Category
- Gyms & fitness
- Checked against
- Verified on
