Where to send your Peloton cancellation letter
Read the addresses on this page next to the full guide to cancelling Peloton.
The addresses we hold
Every address our database holds for Peloton, with the New York one a cancellation letter goes to first and the envelope wording that matches it.
Where the letter goesMailing address
Peloton441 Ninth Avenue6th FloorNew York, NY 10001Peloton takes its post at this New York address (ZIP 10001).
How to address the envelope
Copy the address exactly
One address block, copied whole: 441 Ninth Avenue, 6th Floor, New York, NY 10001. If any line differs from the card above, start the envelope again.
Put your own address on it
Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.
Certified mail, not a courier
Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.
File the receipt with your copy
Your copy of the letter, the mailing receipt and the tracking record belong together in one file, especially with the notice rule: Access continues to the end of the current billing period.
The letter to send
What the letter to Peloton says: one clear cancellation request, no reasons given, your membership number, the home club you joined at and the name on the membership agreement quoted, and a request for written confirmation.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Peloton 441 Ninth Avenue 6th Floor New York, NY 10001
To whom it may concern,
I am cancelling my account with Peloton, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
I am giving notice under my agreement: Access continues to the end of the current billing period.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Peloton for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.