Cancel your Altibox subscription by mail
To end a Altibox subscription you write to them: Altibox handles cancellations by post. Post for Altibox is handled in Stavanger, Norway, which is where your letter is headed.
Let Postbye cancel Altibox for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Altibox.
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- Delivery proof sent to you
- We confirm your cancellation
How to cancel Altibox by mail
Collect the details you need
Put the name and email on the account and, if you have one, an account or customer number in front of you before you write: the request to Altibox is only as good as the details it quotes.
Set out the request
Altibox is based in Norway, so the letter goes out in Norwegian, built from our Norwegian template. Subject line: “Emne: Forespørsel om oppsigelse – [your name]”. It asks for the subscription to end, for further charges to stop and for written confirmation.
Post it with proof of delivery
Send it certified to Stavanger, Norway, copying the address from the next section letter for letter, and keep the receipt slip.
File the delivery record
Delivery confirmation is your evidence that Altibox was asked. Watch the next statement or two for any further Altibox charge.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Altibox cancellation letter goes
Altibox takes its post at Breiflåtveien 18, 4017 Stavanger, Norway, which is where a cancellation letter belongs.
The envelope is going to Stavanger in Rogaland, Norway, so the postcode 4017 must be on the front.
Your details go in a block headed by Kontoinnehaver, Fakturaadresse registrert and Registrert e-postadresse, and the opening line is “Til den det måtte angå,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Altibox, with the envelope wording
Before you cancel Altibox, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Altibox for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Altibox cancellation at a glance
- How Altibox accepts cancellations
- By mailed letter
- Mailing address on file
- Altibox Breiflåtveien 18 4017 Stavanger Norway
- Country
- Norway
- Letter language
- Norwegian (template no)
- Added to the database
- September 17, 2026
- Data last checked