Skip to content

Cancel your Bank11 subscription by mail

Cancelling Bank11 means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Letters to Bank11 go to Neuss, Germany.

Let Postbye cancel Bank11 for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Bank11.

  • 4.8 from 2,931 reviews
  • 3 Bank11 cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Bank11 by mail

  1. Note your account details

    Put the name and email on the account and, if you have one, an account or customer number in front of you before you write: the request to Bank11 is only as good as the details it quotes.

  2. Write your request

    Postbye drafts the request in German, the language of Germany, with “Betreff: Kündigungsanfrage – [your name]” as the subject line. It asks Bank11 to close the subscription, stop billing and confirm in writing.

  3. Send it by certified mail

    Send it certified to Neuss, Germany, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Save the tracking record

    Once the letter is delivered, the date on the receipt is the date Bank11 was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Bank11 cancellation letter goes

Bank11Postfach 10060641406 NeussGermany

For a letter to Bank11, use Postfach 100606, 41406 Neuss, Germany.

“Postfach 100606” is a post-office box or mail-sorting line, so it takes post and not couriers: certified mail is the right way to reach it.

Your details go in a block headed by Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, and the opening line is “Sehr geehrte Damen und Herren,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Bank11, with the envelope wording

Before you cancel Bank11, check these

  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Bank11 for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Bank11

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Bank11's own site is bank11.de. Check its account and billing area first to see whether the plan is billed by Bank11 itself or by a partner.

Bank11 cancellation at a glance

How Bank11 accepts cancellations
By mailed letter
Mailing address on file
Bank11 Postfach 100606 41406 Neuss Germany
Country
Germany
Letter language
German (template de)
Website
bank11.de
Added to the database
May 19, 2026
Data last checked

Bank11 cancellation questions

Where do I send my Bank11 cancellation letter?

Address the letter to Bank11, Postfach 100606, 41406 Neuss, Germany.

Which language is my Bank11 letter written in?

German. Bank11's address is in Germany, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Bank11?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Bank11 has on file.

Will Bank11 confirm my cancellation?

The letter asks Bank11 to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Bank11 received the request. If a charge posts after that date, quote the receipt with your copy of the letter.