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Cancel your Basefit subscription by mail

Basefit takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Letters to Basefit go to Volketswil, Switzerland.

Let Postbye cancel Basefit for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Basefit.

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  • 2 Basefit cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Basefit by mail

  1. Get your account details together

    Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at Basefit is the easiest one to set aside.

  2. Prepare the letter

    The request is prepared in German (template de), under the subject line “Betreff: Kündigungsanfrage – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Post it with proof of delivery

    Take the letter to the post office and ask for certified delivery to 8604 Volketswil. Keep the tracking number it gives you.

  4. File the delivery record

    It shows the date Basefit received your letter. Check your next statement: no Basefit charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Basefit cancellation letter goes

BasefitGrabenwisstrasse 58604 VolketswilSwitzerland

Basefit can be reached by post at Grabenwisstrasse 5, 8604 Volketswil, Switzerland.

Postal code 8604 places the address in Zürich, Switzerland.

Your name, address and email appear in a short block labelled Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, under the greeting “Sehr geehrte Damen und Herren,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Basefit, with the envelope wording

Before you cancel Basefit, check these

  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.
  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Basefit for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Basefit

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Basefit cancellation at a glance

How Basefit accepts cancellations
By mailed letter
Mailing address on file
Basefit Grabenwisstrasse 5 8604 Volketswil Switzerland
Country
Switzerland
Letter language
German (template de)
Added to the database
May 19, 2026
Data last checked

Basefit cancellation questions

Where do I send my Basefit cancellation letter?

Address the letter to Basefit, Grabenwisstrasse 5, 8604 Volketswil, Switzerland.

Which language is my Basefit letter written in?

German. Basefit's address is in Switzerland, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Basefit?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Basefit has on file.

Will Basefit confirm my cancellation?

The letter asks Basefit to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Basefit received the request. If a charge posts after that date, quote the receipt with your copy of the letter.