Skip to content

Cancel your Bitdefender subscription by mail

Directly with Bitdefender, the way to cancel is: Online. Notice rule: Switch off auto-renewal before the renewal date.

Let Postbye cancel Bitdefender for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Bitdefender.

  • 4.8 from 2,931 reviews
  • 2 Bitdefender cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Bitdefender by mail

  1. Note your account details

    Bitdefender will look your account up from what the letter says, so check the account or subscription number, the email the plan was bought with and the address or devices it covers first.

  2. Write your request

    Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Bitdefender”: close the Bitdefender account, stop every charge and reply in writing.

  3. Send the letter by certified mail

    Send it certified to Santa Clara, United States, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Keep proof the letter arrived

    Keep the tracking record with your copy of the letter. If Bitdefender bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Bitdefender cancellation letter goes

Bitdefender3945 Freedom CircleSuite 500Santa Clara, CA 95054

For a letter to Bitdefender, use 3945 Freedom Circle, Suite 500, Santa Clara, CA 95054.

Santa Clara, California 95054 is a United States address, so ordinary certified mail reaches it.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Bitdefender, with the envelope wording

Before you cancel Bitdefender, check these

Notice period: Switch off auto-renewal before the renewal date. Work out your cancellation deadline.

  • Auto-renewal preferences are managed in the Bitdefender Central account
  • Card statements show the reseller 2Checkout (now Verifone), not Bitdefender

If you pay through someone else

  • App Store purchases managed in Apple subscriptions

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Bitdefender for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Bitdefender

Cancelling a security or identity-protection subscription

Security subscriptions often auto-renew and monitored plans can sit on a fixed contract term, so it matters when the request reaches the provider and whether it covers every device or location.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Bitdefender lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.

Bitdefender cancellation at a glance

How Bitdefender accepts cancellations
Online
Mailing address on file
Bitdefender 3945 Freedom Circle Suite 500 Santa Clara, CA 95054
Country
United States
Letter language
English (template en)
Category
Security & identity
Verified on

Bitdefender cancellation questions

Where do I send my Bitdefender cancellation letter?

Address the letter to Bitdefender, 3945 Freedom Circle, Suite 500, Santa Clara, CA 95054.

How long does a cancellation letter to Bitdefender take?

Bitdefender's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Bitdefender require notice before I cancel?

The rule we recorded for Bitdefender: Switch off auto-renewal before the renewal date. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Bitdefender?

Have the account or subscription number, the email the plan was bought with and the address or devices it covers to hand. The details in the letter need to match what Bitdefender has on file.

Will Bitdefender confirm my cancellation?

The letter asks Bitdefender to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Bitdefender received the request. If a charge posts after that date, quote the receipt with your copy of the letter.