Cancel your Cerebral subscription by mail
Directly with Cerebral, the way to cancel is: Online (User Account > Cancel Subscription) or email. Notice rule: Cancel no later than the day before the next billing date; takes effect at the end of the current Subscription Period.
Let Postbye cancel Cerebral for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Cerebral.
- 4.8 from 2,931 reviews
- 3 Cerebral cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Cerebral by mail
Get your account details together
Check the account email, the plan name and any pending order or prescription reference before anything else. A request that does not match the account on file at Cerebral is the easiest one to set aside.
Draft the request
Your Postbye letter to Cerebral asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Subscription termination – Cerebral”. It comes from our English template.
Post it with proof of delivery
Mail the letter by certified mail to the Claymont address in the next section, and keep the tracking number.
Keep the delivery receipt
Keep the tracking record with your copy of the letter. If Cerebral bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Cerebral cancellation letter goes
Cerebral can be reached by post at 2093 Philadelphia Pike, Suite 9898, Claymont, DE 19703.
Claymont is in Delaware (ZIP 19703), a domestic address for certified mail within the United States.
Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Cerebral, with the envelope wording
Before you cancel Cerebral, check these
Notice period: Cancel no later than the day before the next billing date; takes effect at the end of the current Subscription Period. Work out your cancellation deadline.
- Missing the deadline charges the next period
- Partial periods are not refunded; free trials convert to paid unless cancelled
- Cancelling the subscription does not deactivate the user account (email support@cerebral.com)
- Cerebral's own pages list different cancellation emails (cancel@getcerebral.com vs support@cerebral.com)
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Cerebral for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a health or wellness subscription
Health and wellness plans combine a monthly fee with supplies or consultations, so the request should say what to stop: the plan, pending shipments or both.
Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.
Cerebral lets you cancel directly (online (User Account > Cancel Subscription) or email). A letter is the fallback that leaves a dated record when the direct route fails.
Cerebral cancellation at a glance
- How Cerebral accepts cancellations
- Online (User Account > Cancel Subscription) or email
- Mailing address on file
- Cerebral 2093 Philadelphia Pike Suite 9898 Claymont, DE 19703
- Country
- United States
- Letter language
- English (template en)
- Phone
- 415-403-2156
- Category
- Health & wellness
- Verified on
