Skip to content

Cancel your Deliveroo subscription by mail

Deliveroo takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. The cancellation address on file for Deliveroo is in London, United Kingdom.

Let Postbye cancel Deliveroo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Deliveroo.

  • 4.8 from 2,931 reviews
  • 2 Deliveroo cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Deliveroo by mail

  1. Note your account details

    You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Deliveroo holds, so the request can be matched to your account.

  2. Prepare the letter

    State plainly that you want the Deliveroo account cancelled, further charges stopped and a written confirmation sent to you. Postbye sets this out in a ready English template (“Subject: Cancellation Request – [your name]”).

  3. Post it with proof of delivery

    Send it certified to London, United Kingdom, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Keep the proof of delivery

    Keep the tracking record with your copy of the letter. If Deliveroo bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Deliveroo cancellation letter goes

Deliveroo1 Cousin LaneEC4R 3TE LondonUnited Kingdom

For a letter to Deliveroo, use 1 Cousin Lane, EC4R 3TE London, United Kingdom.

Postal code EC4R 3TE places the address in London, United Kingdom.

The database also lists Cousin Lane 1, EC4R 3TE London, United Kingdom for Deliveroo. Use the first address above unless your agreement names this one.

Your name, address and email appear in a short block labelled Account holder, Billing address on file and Email on file, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Deliveroo, with the envelope wording

Before you cancel Deliveroo, check these

  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Deliveroo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Deliveroo

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Deliveroo cancellation at a glance

How Deliveroo accepts cancellations
By mailed letter
Mailing address on file
Deliveroo 1 Cousin Lane EC4R 3TE London United Kingdom
Second address on file
Deliveroo Cousin Lane 1 EC4R 3TE London United Kingdom
Country
United Kingdom
Letter language
English (template en-generic)
Added to the database
May 7, 2026
Data last checked

Deliveroo cancellation questions

Where do I send my Deliveroo cancellation letter?

Address the letter to Deliveroo, 1 Cousin Lane, EC4R 3TE London, United Kingdom. The database also lists a second address, in London, United Kingdom; the letter goes to the one above.

What do I need to cancel Deliveroo?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Deliveroo has on file.

Will Deliveroo confirm my cancellation?

The letter asks Deliveroo to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Deliveroo received the request. If a charge posts after that date, quote the receipt with your copy of the letter.