Cancel your Digital Home subscription by mail
To end a Digital Home subscription you write to them: Digital Home handles cancellations by post. Letters to Digital Home go to Duisburg, Germany.
Let Postbye cancel Digital Home for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Digital Home.
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- 2 Digital Home cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Digital Home by mail
Get your account details together
Before writing, collect the name and email on the account and, if you have one, an account or customer number. Digital Home can only act on a request it can match to an account.
Put the request in writing
Postbye writes the letter in German from our German template, because Digital Home's address is in Germany. It opens with the subject line “Betreff: Kündigungsanfrage – [your name]” and asks Digital Home to end the subscription, stop all further charges and confirm in writing.
Send it by certified mail
Mail the letter by certified mail to the Duisburg address in the next section, and keep the tracking number.
Hold on to the receipt
Keep the tracking record with your copy of the letter. If Digital Home bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Digital Home cancellation letter goes
For a letter to Digital Home, use Gartroper Straße 42, 47138 Duisburg, Germany.
Duisburg is in Nordrhein-Westfalen, Germany; the postal code to quote is 47138.
The letter greets the reader with “Sehr geehrte Damen und Herren,”; your own details sit under the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.
Prefer to write it yourself? Use our letter template
Every address we hold for Digital Home, with the envelope wording
Before you cancel Digital Home, check these
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
- Check your next statement: no charge should appear after the cancellation date.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Digital Home for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Digital Home cancellation at a glance
- How Digital Home accepts cancellations
- By mailed letter
- Mailing address on file
- Digital Home Gartroper Straße 42 47138 Duisburg Germany
- Country
- Germany
- Letter language
- German (template de)
- Added to the database
- May 19, 2026
- Data last checked
