Cancel your Doctolib subscription by mail
Doctolib takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Letters to Doctolib go to Levallois-Perret, France.
Let Postbye cancel Doctolib for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Doctolib.
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- 3 Doctolib cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Doctolib by mail
Note your account details
You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Doctolib holds, so the request can be matched to your account.
Put the request in writing
Postbye drafts the request in French, the language of France, with “Objet : Demande d'annulation – [your name]” as the subject line. It asks Doctolib to close the subscription, stop billing and confirm in writing.
Send the letter by certified mail
Send it certified to Levallois-Perret, France, copying the address from the next section letter for letter, and keep the receipt slip.
Save the tracking record
Once the letter is delivered, the date on the receipt is the date Doctolib was told. Compare it with your statements over the next billing cycle.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Doctolib cancellation letter goes
The mailing address we hold for Doctolib is Quai Charles Pasqua 54, 92300 Levallois-Perret, France.
Postal code 92300 places the address in Île-de-France, France.
Inside, the salutation reads “À qui de droit,”, followed by your details under Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré.
Prefer to write it yourself? Use our letter template
Every address we hold for Doctolib, with the envelope wording
Before you cancel Doctolib, check these
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
- Check your next statement: no charge should appear after the cancellation date.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Doctolib for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Doctolib cancellation at a glance
- How Doctolib accepts cancellations
- By mailed letter
- Mailing address on file
- Doctolib Quai Charles Pasqua 54 92300 Levallois-Perret France
- Country
- France
- Letter language
- French (template fr)
- Added to the database
- June 19, 2026
- Data last checked