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Cancel your Doctolib subscription by mail

Doctolib takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Letters to Doctolib go to Levallois-Perret, France.

Let Postbye cancel Doctolib for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Doctolib.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Doctolib by mail

  1. Note your account details

    You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Doctolib holds, so the request can be matched to your account.

  2. Put the request in writing

    Postbye drafts the request in French, the language of France, with “Objet : Demande d'annulation – [your name]” as the subject line. It asks Doctolib to close the subscription, stop billing and confirm in writing.

  3. Send the letter by certified mail

    Send it certified to Levallois-Perret, France, copying the address from the next section letter for letter, and keep the receipt slip.

  4. Save the tracking record

    Once the letter is delivered, the date on the receipt is the date Doctolib was told. Compare it with your statements over the next billing cycle.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Doctolib cancellation letter goes

DoctolibQuai Charles Pasqua 5492300 Levallois-PerretFrance

The mailing address we hold for Doctolib is Quai Charles Pasqua 54, 92300 Levallois-Perret, France.

Postal code 92300 places the address in Île-de-France, France.

Inside, the salutation reads “À qui de droit,”, followed by your details under Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré.

Prefer to write it yourself? Use our letter template

Every address we hold for Doctolib, with the envelope wording

Before you cancel Doctolib, check these

  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Doctolib for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Doctolib

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Doctolib cancellation at a glance

How Doctolib accepts cancellations
By mailed letter
Mailing address on file
Doctolib Quai Charles Pasqua 54 92300 Levallois-Perret France
Country
France
Letter language
French (template fr)
Added to the database
June 19, 2026
Data last checked

Doctolib cancellation questions

Where do I send my Doctolib cancellation letter?

Address the letter to Doctolib, Quai Charles Pasqua 54, 92300 Levallois-Perret, France.

Which language is my Doctolib letter written in?

French. Doctolib's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Doctolib?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Doctolib has on file.

Will Doctolib confirm my cancellation?

The letter asks Doctolib to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Doctolib received the request. If a charge posts after that date, quote the receipt with your copy of the letter.