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Cancel your Energem subscription by mail

Energem takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Our database has Energem's mailing address in Metz, France.

Let Postbye cancel Energem for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Energem.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Energem by mail

  1. Get your account details together

    Put the name and email on the account and, if you have one, an account or customer number in front of you before you write: the request to Energem is only as good as the details it quotes.

  2. Prepare the letter

    Postbye drafts the request in French, the language of France, with “Objet : Demande d'annulation – [your name]” as the subject line. It asks Energem to close the subscription, stop billing and confirm in writing.

  3. Post it with proof of delivery

    Address the envelope to Energem, Metz, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. Save the tracking record

    Delivery confirmation is your evidence that Energem was asked. Watch the next statement or two for any further Energem charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Energem cancellation letter goes

EnergemPlace du Pontiffroy 257014 MetzFrance

Energem takes its post at Place du Pontiffroy 2, 57014 Metz, France, which is where a cancellation letter belongs.

Metz is in Grand Est, France; the postal code to quote is 57014.

Your name, address and email appear in a short block labelled Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, under the greeting “À qui de droit,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Energem, with the envelope wording

Before you cancel Energem, check these

  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.
  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Energem for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Energem

How cancelling by mail works

Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Energem cancellation at a glance

How Energem accepts cancellations
By mailed letter
Mailing address on file
Energem Place du Pontiffroy 2 57014 Metz France
Country
France
Letter language
French (template fr)
Added to the database
June 4, 2026
Data last checked

Energem cancellation questions

Where do I send my Energem cancellation letter?

Address the letter to Energem, Place du Pontiffroy 2, 57014 Metz, France.

Which language is my Energem letter written in?

French. Energem's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Energem?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Energem has on file.

Will Energem confirm my cancellation?

The letter asks Energem to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Energem received the request. If a charge posts after that date, quote the receipt with your copy of the letter.