Cancel your Freshippo (Hema) subscription by mail
To end a Freshippo (Hema) subscription you write to them: Freshippo (Hema) handles cancellations by post. Post for Freshippo (Hema) is handled in Beijing, China, which is where your letter is headed.
Let Postbye cancel Freshippo (Hema) for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Freshippo (Hema).
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- 3 Freshippo (Hema) cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Freshippo (Hema) by mail
Start with your account details
Before writing, collect the name and email on the account and, if you have one, an account or customer number. Freshippo (Hema) can only act on a request it can match to an account.
Write the cancellation request
Because Freshippo (Hema) is dealt with in Chinese, the letter is written in Chinese (template zh). Subject: “主题：取消请求 – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Post it with proof of delivery
Send the letter to the Beijing mailing address shown below by certified mail. Keep the tracking number safe.
Keep the proof of delivery
The receipt dates your request. Look at your next statement for any Freshippo (Hema) charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Freshippo (Hema) cancellation letter goes
Freshippo (Hema) takes its post at 北京市朝阳区望京东园四区9号楼11层1101号, 100102 Beijing, China, which is where a cancellation letter belongs.
Postal code 100102 places the address in Beijing, China.
Inside, the salutation reads “相关负责人：”, followed by your details under 账户持有人, 存档的账单地址 and 存档的电子邮件地址.
Prefer to write it yourself? Use our letter template
Every address we hold for Freshippo (Hema), with the envelope wording
Before you cancel Freshippo (Hema), check these
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
- Check your next statement: no charge should appear after the cancellation date.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Freshippo (Hema) for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Freshippo (Hema) cancellation at a glance
- How Freshippo (Hema) accepts cancellations
- By mailed letter
- Mailing address on file
- Freshippo (Hema) 北京市朝阳区望京东园四区9号楼11层1101号 100102 Beijing China
- Country
- China
- Letter language
- Chinese (template zh)
- Added to the database
- September 29, 2026
- Data last checked
