Skip to content

Cancel your Hi2 subscription by mail

Hi2 deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Post for Hi2 is handled in Aosta, Italy, which is where your letter is headed.

Let Postbye cancel Hi2 for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Hi2.

  • 4.8 from 2,931 reviews
  • 3 Hi2 cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Hi2 by mail

  1. Note your account details

    Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at Hi2 is the easiest one to set aside.

  2. Put the request in writing

    Postbye drafts the request in Italian, the language of Italy, with “Oggetto: Richiesta di cancellazione – [your name]” as the subject line. It asks Hi2 to close the subscription, stop billing and confirm in writing.

  3. Mail the letter with a receipt

    Use certified mail for the 11100 Aosta address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Keep proof the letter arrived

    Keep the tracking record with your copy of the letter. If Hi2 bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Hi2 cancellation letter goes

Hi2Via Tourneuve 611100 AostaItaly

For a letter to Hi2, use Via Tourneuve 6, 11100 Aosta, Italy.

The envelope is going to Aosta in Valle d'Aosta, Italy, so the postcode 11100 must be on the front.

The letter is addressed “A chi di competenza,” and its details block uses the labels Titolare dell'account, Indirizzo di fatturazione registrato and Email registrata.

Prefer to write it yourself? Use our letter template

Every address we hold for Hi2, with the envelope wording

Before you cancel Hi2, check these

  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Hi2 for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Hi2

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Hi2 cancellation at a glance

How Hi2 accepts cancellations
By mailed letter
Mailing address on file
Hi2 Via Tourneuve 6 11100 Aosta Italy
Country
Italy
Letter language
Italian (template it)
Added to the database
May 13, 2026
Data last checked

Hi2 cancellation questions

Where do I send my Hi2 cancellation letter?

Address the letter to Hi2, Via Tourneuve 6, 11100 Aosta, Italy.

Which language is my Hi2 letter written in?

Italian. Hi2's address is in Italy, so the letter is prepared from the Italian template under the subject line “Oggetto: Richiesta di cancellazione – [your name]”.

What do I need to cancel Hi2?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Hi2 has on file.

Will Hi2 confirm my cancellation?

The letter asks Hi2 to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Hi2 received the request. If a charge posts after that date, quote the receipt with your copy of the letter.