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Cancel your Horizont subscription by mail

Horizont deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. The cancellation address on file for Horizont is in Frankfurt am Main, Germany.

Let Postbye cancel Horizont for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Horizont.

  • 4.8 from 2,931 reviews
  • 3 Horizont cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Horizont by mail

  1. Get your account details together

    Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at Horizont is the easiest one to set aside.

  2. Write your request

    Postbye writes the letter in German from our German template, because Horizont's address is in Germany. It opens with the subject line “Betreff: Kündigungsanfrage – [your name]” and asks Horizont to end the subscription, stop all further charges and confirm in writing.

  3. Post the letter

    Send the letter to the Frankfurt am Main mailing address shown below by certified mail. Keep the tracking number safe.

  4. Keep proof the letter arrived

    It shows the date Horizont received your letter. Check your next statement: no Horizont charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Horizont cancellation letter goes

HorizontMainzer Landstraße 25160326 Frankfurt am MainGermany

Horizont lists Mainzer Landstraße 251, 60326 Frankfurt am Main, Germany as its mailing address.

Frankfurt am Main is in Hessen, Germany; the postal code to quote is 60326.

Your name, address and email appear in a short block labelled Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, under the greeting “Sehr geehrte Damen und Herren,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Horizont, with the envelope wording

Before you cancel Horizont, check these

  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Horizont for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Horizont

How cancelling by mail works

Most subscriptions keep billing until someone tells the company to stop, and a dated letter is proof that somebody did.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Horizont cancellation at a glance

How Horizont accepts cancellations
By mailed letter
Mailing address on file
Horizont Mainzer Landstraße 251 60326 Frankfurt am Main Germany
Country
Germany
Letter language
German (template de)
Added to the database
May 19, 2026
Data last checked

Horizont cancellation questions

Where do I send my Horizont cancellation letter?

Address the letter to Horizont, Mainzer Landstraße 251, 60326 Frankfurt am Main, Germany.

Which language is my Horizont letter written in?

German. Horizont's address is in Germany, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Horizont?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Horizont has on file.

Will Horizont confirm my cancellation?

The letter asks Horizont to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Horizont received the request. If a charge posts after that date, quote the receipt with your copy of the letter.