Skip to content

Cancel your Illumia subscription by mail

Cancelling Illumia means putting it in writing; the company takes requests by mailed letter, and a tracked one leaves a clear record. Letters to Illumia go to Bologna, Italy.

Let Postbye cancel Illumia for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Illumia.

  • 4.8 from 2,931 reviews
  • 3 Illumia cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Illumia by mail

  1. Note your account details

    Illumia will look your account up from what the letter says, so check the name and email on the account and, if you have one, an account or customer number first.

  2. Write your request

    Postbye writes the letter in Italian from our Italian template, because Illumia's address is in Italy. It opens with the subject line “Oggetto: Richiesta di cancellazione – [your name]” and asks Illumia to end the subscription, stop all further charges and confirm in writing.

  3. Send the letter by certified mail

    Address the envelope to Illumia, Bologna, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.

  4. Hold on to the receipt

    The receipt dates your request. Look at your next statement for any Illumia charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Illumia cancellation letter goes

IllumiaVia de' Carracci 69/240129 BolognaItaly

Written requests to Illumia go to Via de' Carracci 69/2, 40129 Bologna, Italy.

Postal code 40129 places the address in Emilia-Romagna, Italy.

Your details go in a block headed by Titolare dell'account, Indirizzo di fatturazione registrato and Email registrata, and the opening line is “A chi di competenza,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Illumia, with the envelope wording

Before you cancel Illumia, check these

  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Illumia for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Illumia

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Illumia cancellation at a glance

How Illumia accepts cancellations
By mailed letter
Mailing address on file
Illumia Via de' Carracci 69/2 40129 Bologna Italy
Country
Italy
Letter language
Italian (template it)
Added to the database
May 13, 2026
Data last checked

Illumia cancellation questions

Where do I send my Illumia cancellation letter?

Address the letter to Illumia, Via de' Carracci 69/2, 40129 Bologna, Italy.

Which language is my Illumia letter written in?

Italian. Illumia's address is in Italy, so the letter is prepared from the Italian template under the subject line “Oggetto: Richiesta di cancellazione – [your name]”.

What do I need to cancel Illumia?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Illumia has on file.

Will Illumia confirm my cancellation?

The letter asks Illumia to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Illumia received the request. If a charge posts after that date, quote the receipt with your copy of the letter.