Cancel your Jappy subscription by mail
To end a Jappy subscription you write to them: Jappy handles cancellations by post. Jappy receives written requests in Hauzenberg, Germany.
Let Postbye cancel Jappy for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Jappy.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Jappy by mail
Note your account details
Have the email address or phone number on the profile and the subscription length you chose to hand. The details in the letter need to match what Jappy has on file.
Write your request
The request is prepared in German (template de), under the subject line “Betreff: Kündigungsanfrage – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Send it by certified mail
Send it certified to Hauzenberg, Germany, copying the address from the next section letter for letter, and keep the receipt slip.
Keep the delivery receipt
File the receipt with the letter. A Jappy charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Jappy cancellation letter goes
Jappy takes its post at Erlet 6, 94051 Hauzenberg, Germany, which is where a cancellation letter belongs.
The envelope is going to Hauzenberg in Bayern, Germany, so the postcode 94051 must be on the front.
Your details go in a block headed by Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, and the opening line is “Sehr geehrte Damen und Herren,”.
Prefer to write it yourself? Use our letter template
Before you cancel Jappy, check these
- Ask for written confirmation, and check the next statement for any further charge.
- Deleting your profile or the app does not always cancel the subscription. Say that you want the subscription ended.
- Multi-month plans renew in blocks. Check the date of the next block on your statement.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Jappy for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a dating subscription
Dating subscriptions often renew in multi-month blocks, and deleting the profile or the app does not stop the billing, so the request has to end the subscription itself.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Jappy cancellation at a glance
- How Jappy accepts cancellations
- By mailed letter
- Mailing address on file
- Jappy Erlet 6 94051 Hauzenberg Germany
- Country
- Germany
- Letter language
- German (template de)
- Category (from the company name)
- Dating
- Added to the database
- May 19, 2026
- Data last checked
