Cancel your Kaiser Permanente subscription by mail
Directly with Kaiser Permanente, the way to cancel is: For California Individual & Family plans enrolled directly, send the Account Change Form ('End all coverage') by mail or fax, or call Member Services; Covered California enrollees make changes through CoveredCA.com. Notice rule: A requested effective date can be given on the form (not guaranteed).
Let Postbye cancel Kaiser Permanente for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Kaiser Permanente.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Kaiser Permanente by mail
Note your account details
You will need the policy number, the name on the policy and the date you want cover to end. Use exactly the details Kaiser Permanente holds, so the request can be matched to your account.
Prepare the letter
Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Kaiser Permanente”: close the Kaiser Permanente account, stop every charge and reply in writing.
Post the letter
Use certified mail for the 92193-3127 San Diego address in the next section, so the post office records the delivery. Write down the tracking number.
Keep the delivery receipt
It shows the date Kaiser Permanente received your letter. Check your next statement: no Kaiser Permanente charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Kaiser Permanente cancellation letter goes
The mailing address we verified for Kaiser Permanente is Kaiser Permanente for Individuals and Families, P.O. Box 23127, San Diego, CA 92193-3127 (fax 1-855-355-5334).
“P.O. Box 23127” is a post-office box, so it takes post and not couriers: certified mail is the right way to reach it, and the box is separate from the Oakland head office.
Your details go in a block headed by Name, Address and E-mail, and the opening line is “To Whom It May Concern,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Kaiser Permanente, with the envelope wording
Before you cancel Kaiser Permanente, check these
Notice period: A requested effective date can be given on the form (not guaranteed). Work out your cancellation deadline.
- If the subscriber ends coverage, dependents' coverage ends automatically; children under 21 can be kept on a child-only account
- Only the subscriber (or the parent/legal guardian of a child-only account) can fill out the form
- Members enrolled through Covered California or a state exchange must make account changes through the exchange, not Kaiser
If you pay through someone else
- Covered California: all account and plan changes via CoveredCA.com
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Kaiser Permanente for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a insurance or protection plan
Insurers cancel by policy and by effective date, so the request has to name the policy number and the date cover should stop, ideally after replacement cover is in place.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
Kaiser Permanente lets you cancel directly (for California Individual & Family plans enrolled directly, send the Account Change Form ('End all coverage') by mail or fax, or call Member Services; Covered California enrollees make changes through CoveredCA.com). A letter is the fallback that leaves a dated record when the direct route fails.
Kaiser Permanente cancellation at a glance
- How Kaiser Permanente accepts cancellations
- For California Individual & Family plans enrolled directly, send the Account Change Form ('End all coverage') by mail or fax, or call Member Services; Covered California enrollees make changes through CoveredCA.com
- Mailing address on file
- Kaiser Permanente P.O. Box 23127 San Diego, CA 92193-3127
- Head office
- Kaiser Permanente 1 22nd Floor Kaiser Plaza Oakland, CA 94612
- Country
- United States
- Letter language
- English (template en)
- Phone
- 1-800-464-4000 (Member Services; TTY 711; 24 hours a day, 7 days a week)
- Category
- Insurance & protection plans
- Checked against
- Verified on
