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Cancel your Karapass subscription by mail

To end a Karapass subscription you write to them: Karapass handles cancellations by post. Karapass receives written requests in Fontenay-le-Fleury, France.

Let Postbye cancel Karapass for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Karapass.

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  • 3 Karapass cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Karapass by mail

  1. Find your account details

    You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Karapass holds, so the request can be matched to your account.

  2. Draft the request

    The request is prepared in French (template fr), under the subject line “Objet : Demande d'annulation – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Send the letter by certified mail

    Take the letter to the post office and ask for certified delivery to 78330 Fontenay-le-Fleury. Keep the tracking number it gives you.

  4. File the delivery record

    File the receipt with the letter. A Karapass charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Karapass cancellation letter goes

KarapassBP 1009678330 Fontenay-le-FleuryFrance

The mailing address we hold for Karapass is BP 10096, 78330 Fontenay-le-Fleury, France.

Postal code 78330 places the address in Île-de-France, France.

The letter is addressed “À qui de droit,” and its details block uses the labels Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré.

Prefer to write it yourself? Use our letter template

Every address we hold for Karapass, with the envelope wording

Before you cancel Karapass, check these

  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Karapass for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Karapass

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

Putting the request in writing means there is a date on file for when you asked, which matters if a charge appears afterwards.

Karapass cancellation at a glance

How Karapass accepts cancellations
By mailed letter
Mailing address on file
Karapass BP 10096 78330 Fontenay-le-Fleury France
Country
France
Letter language
French (template fr)
Added to the database
June 4, 2026
Data last checked

Karapass cancellation questions

Where do I send my Karapass cancellation letter?

Address the letter to Karapass, BP 10096, 78330 Fontenay-le-Fleury, France.

Which language is my Karapass letter written in?

French. Karapass's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Karapass?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Karapass has on file.

Will Karapass confirm my cancellation?

The letter asks Karapass to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Karapass received the request. If a charge posts after that date, quote the receipt with your copy of the letter.