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Cancel your Kyivstar subscription by mail

Kyivstar accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Kyivstar receives written requests in Kyiv, Ukraine.

Let Postbye cancel Kyivstar for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Kyivstar.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Kyivstar by mail

  1. Get your account details together

    Before writing, collect the name and email on the account and, if you have one, an account or customer number. Kyivstar can only act on a request it can match to an account.

  2. Write the cancellation request

    Because Kyivstar is dealt with in Ukrainian, the letter is written in Ukrainian (template uk). Subject: “Тема: Запит на скасування – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.

  3. Post the letter

    Mail the letter by certified mail to the Kyiv address in the next section, and keep the tracking number.

  4. File the delivery record

    The receipt dates your request. Look at your next statement for any Kyivstar charge after that date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Kyivstar cancellation letter goes

Kyivstar53 Degtyarevskaya St02000 KyivUkraine

The mailing address we hold for Kyivstar is 53 Degtyarevskaya St, 02000 Kyiv, Ukraine.

The postcode 02000 belongs to Kyiv City, Ukraine, so this is where the envelope is delivered.

Your name, address and email appear in a short block labelled Власник облікового запису, Платіжна адреса and Електронна адреса, under the greeting “Кого це стосується,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Kyivstar, with the envelope wording

Before you cancel Kyivstar, check these

  • Use the same name and email as on the account. A mismatch can delay the request.
  • Check your next statement: no charge should appear after the cancellation date.
  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Kyivstar for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Kyivstar

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Kyivstar cancellation at a glance

How Kyivstar accepts cancellations
By mailed letter
Mailing address on file
Kyivstar 53 Degtyarevskaya St 02000 Kyiv Ukraine
Country
Ukraine
Letter language
Ukrainian (template uk)
Added to the database
May 6, 2026
Data last checked

Kyivstar cancellation questions

Where do I send my Kyivstar cancellation letter?

Address the letter to Kyivstar, 53 Degtyarevskaya St, 02000 Kyiv, Ukraine.

Which language is my Kyivstar letter written in?

Ukrainian. Kyivstar's address is in Ukraine, so the letter is prepared from the Ukrainian template under the subject line “Тема: Запит на скасування – [your name]”.

What do I need to cancel Kyivstar?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Kyivstar has on file.

Will Kyivstar confirm my cancellation?

The letter asks Kyivstar to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Kyivstar received the request. If a charge posts after that date, quote the receipt with your copy of the letter.