Cancel your Moji subscription by mail
For Moji the route is a written letter: cancellation requests are taken by post, and certified mail shows when yours arrived. Moji receives written requests in Suresnes, France.
Let Postbye cancel Moji for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Moji.
- 4.8 from 2,931 reviews
- 2 Moji cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Moji by mail
Start with your account details
You will need the name and email on the account and, if you have one, an account or customer number. Use exactly the details Moji holds, so the request can be matched to your account.
Write your request
Because Moji is dealt with in French, the letter is written in French (template fr). Subject: “Objet : Demande d'annulation – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Mail the letter with a receipt
Use certified mail for the 92000 Suresnes address in the next section, so the post office records the delivery. Write down the tracking number.
Hold on to the receipt
The receipt dates your request. Look at your next statement for any Moji charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Moji cancellation letter goes
Written requests to Moji go to Rue des Pavillons 9, 92000 Suresnes, France.
Postal code 92000 places the address in Île-de-France, France.
Your details go in a block headed by Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, and the opening line is “À qui de droit,”.
Prefer to write it yourself? Use our letter template
Before you cancel Moji, check these
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Moji for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.
Moji cancellation at a glance
- How Moji accepts cancellations
- By mailed letter
- Mailing address on file
- Moji Rue des Pavillons 9 92000 Suresnes France
- Country
- France
- Letter language
- French (template fr)
- Added to the database
- June 4, 2026
- Data last checked
