Skip to content

Cancel your Muzz subscription by mail

Muzz accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Muzz receives written requests in Ilford, United Kingdom.

Let Postbye cancel Muzz for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Muzz.

  • 4.8 from 2,931 reviews
  • 3 Muzz cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Muzz by mail

  1. Start with your account details

    Put the email address or phone number on the profile and the subscription length you chose in front of you before you write: the request to Muzz is only as good as the details it quotes.

  2. Draft the request

    Ask Muzz to cancel the account, stop all further charges and confirm in writing. Postbye prepares the letter from our English template, with the subject line “Subject: Cancellation Request – [your name]”.

  3. Post the letter

    Take the letter to the post office and ask for certified delivery to IG1 4TG Ilford. Keep the tracking number it gives you.

  4. Keep proof the letter arrived

    File the receipt with the letter. A Muzz charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Muzz cancellation letter goes

Muzz249 Cranbrook RoadIG1 4TG IlfordUnited Kingdom

The mailing address we hold for Muzz is 249 Cranbrook Road, IG1 4TG Ilford, United Kingdom.

The envelope is going to Ilford in Greater London, United Kingdom, so the postcode IG1 4TG must be on the front.

Your name, address and email appear in a short block labelled Account holder, Billing address on file and Email on file, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Muzz, with the envelope wording

Before you cancel Muzz, check these

  • Multi-month plans renew in blocks. Check the date of the next block on your statement.
  • Plans bought through an app store are cancelled in the store settings as well.
  • Ask for written confirmation, and check the next statement for any further charge.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Muzz for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Muzz

Cancelling a dating subscription

Dating subscriptions often renew in multi-month blocks, and deleting the profile or the app does not stop the billing, so the request has to end the subscription itself.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Open muzz.com and look at the billing section: if a partner collects the payment, the request has to reach them too.

Muzz cancellation at a glance

How Muzz accepts cancellations
By mailed letter
Mailing address on file
Muzz 249 Cranbrook Road IG1 4TG Ilford United Kingdom
Country
United Kingdom
Letter language
English (template en-generic)
Website
muzz.com
Category (from the company name)
Dating
Added to the database
August 21, 2026
Data last checked

Muzz cancellation questions

Where do I send my Muzz cancellation letter?

Address the letter to Muzz, 249 Cranbrook Road, IG1 4TG Ilford, United Kingdom.

What should I check before I cancel Muzz?

For a dating subscription: deleting your profile or the app does not always cancel the subscription. Say that you want the subscription ended.

What do I need to cancel Muzz?

Have the email address or phone number on the profile and the subscription length you chose to hand. The details in the letter need to match what Muzz has on file.

Will Muzz confirm my cancellation?

The letter asks Muzz to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Muzz received the request. If a charge posts after that date, quote the receipt with your copy of the letter.