Cancel your MyHeritage subscription by mail
Directly with MyHeritage, the way to cancel is: Online. Notice rule: Cancel the automatic renewal before the renewal date.
Let Postbye cancel MyHeritage for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with MyHeritage.
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- 2 MyHeritage cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel MyHeritage by mail
Note your account details
MyHeritage will look your account up from what the letter says, so check the email on the account, the name of the plan and the date of your last renewal first.
Set out the request
The letter asks MyHeritage to end the account, stop every future charge and confirm it in writing. Postbye fills it in from our English template.
Find the postal address
Check the contact or terms pages on myheritage.com for the current postal address, then mail the letter there by certified mail and keep the tracking number.
Keep proof the letter arrived
File the receipt with the letter. A MyHeritage charge dated after delivery is the one to dispute, and these two documents are what you quote.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your MyHeritage cancellation letter goes
We do not hold a mailing address for MyHeritage. The contact pages on myheritage.com list the current one.
Prefer to write it yourself? Use our letter template
Before you cancel MyHeritage, check these
Notice period: Cancel the automatic renewal before the renewal date. Work out your cancellation deadline.
- Which steps apply depends on how you originally subscribed (App Store, Google Play, or the website), not how you currently log in
- MyHeritage and Reimagine app purchases can only be cancelled through the App Store or Google Play
If you pay through someone else
- Cancel in App Store subscriptions
- Cancel in Google Play
- Cancel auto-renewal in MyHeritage account on the website
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel MyHeritage for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a genealogy plan
Genealogy plans renew in long blocks and keep your tree and results on the account, so the request should end the plan and say what should happen to the data stored with it.
A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.
MyHeritage lets you cancel directly (online). A letter is the fallback that leaves a dated record when the direct route fails.
MyHeritage cancellation at a glance
- How MyHeritage accepts cancellations
- Online
- Category
- Genealogy
- Checked against
- Verified on
