Cancel your Nugenix subscription by mail

Directly with Nugenix, the way to cancel is: Call 1-855-714-3234 or email support@nugenix.com; no cancellation fee, during the trial or after. Notice rule: Cancel at least 1 day before the next monthly shipment is billed; trial: call to cancel within 18 days of the order.

Verified October 27, 2026

Let Postbye cancel Nugenix for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Nugenix

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How to cancel Nugenix by mail

Find your account details
Check the email on the account, the plan name and the billing date shown on your latest statement before anything else. A request that does not match the account on file at Nugenix is the easiest one to set aside.
Prepare the letter
The letter asks Nugenix to end the account, stop every future charge and confirm it in writing, under the subject line “Subject: Subscription termination – Nugenix”. Postbye fills it in from our English template.
Send the letter by certified mail
Send the letter to the West Valley City mailing address shown below by certified mail. Keep the tracking number safe.
Send the email copy
Email Support@nugenix.com with the same request and keep the sent message. The email is fast; the letter is the dated proof.
Hold on to the receipt
File the receipt with the letter. A Nugenix charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Nugenix cancellation letter goes

Nugenix2323 South 3600 WestWest Valley City, UT 84119

Nugenix lists 2323 South 3600 West, West Valley City, UT 84119 as its mailing address.

With ZIP 84119, the address sits in Utah and the letter never leaves the United States postal system.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Nugenix, with the envelope wording

Before you cancel Nugenix, check these

Notice period: Cancel at least 1 day before the next monthly shipment is billed; trial: call to cancel within 18 days of the order. Work out your cancellation deadline.

Auto-Ship trial: pay only shipping and processing for the sample, then about 18 days after ordering you are billed $69.99 plus shipping, processing and tax, and about every 30 days after
Refill and Save keeps charging the same amount for the same number of units on your chosen schedule, without the first order's promo codes or one-time discounts
Returns: call for an RMA, ship postmarked within 30 days; more than one returned shipment of the same product in 6 months can be treated as abuse
Trials are limited to one per household

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Nugenix for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Nugenix

Cancelling a subscription box

Subscription boxes bill on a fixed day and ship later, so a request has to arrive before the next billing date and say that the plan, not just the next box, should end.

Send the letter and the email on the same day and keep both records together.

Nugenix lets you cancel directly (call 1-855-714-3234 or email support@nugenix.com; no cancellation fee, during the trial or after). A letter is the fallback that leaves a dated record when the direct route fails.

Nugenix cancellation at a glance

How Nugenix accepts cancellations: Call 1-855-714-3234 or email support@nugenix.com; no cancellation fee, during the trial or after
Mailing address on file: Nugenix 2323 South 3600 West West Valley City, UT 84119
Country: United States
Letter language: English (template en)
Phone: 1-855-714-3234, 8am-12am EST, Monday-Sunday
Cancellation email: Support@nugenix.com
Category: Subscription boxes
Checked against: nugenix.com/how-to-cancel
nugenix.com/terms-and-conditions
Verified on: October 27, 2026

Nugenix cancellation questions

Where do I send my Nugenix cancellation letter?

Address the letter to Nugenix, 2323 South 3600 West, West Valley City, UT 84119.

How long does a cancellation letter to Nugenix take?

Nugenix's address is in Utah. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Can I cancel Nugenix by email?

Yes. Nugenix takes cancellation requests by email at Support@nugenix.com. Keep the sent message and mail the letter as well, because only the letter comes with a delivery receipt.

What should I check before I cancel Nugenix?

For a subscription box: skipping a box is not cancelling the plan. Say that you want the subscription ended.

What do I need to cancel Nugenix?

Have the email on the account, the plan name and the billing date shown on your latest statement to hand. The details in the letter need to match what Nugenix has on file.

Will Nugenix confirm my cancellation?

The letter asks Nugenix to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Nugenix received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does Nugenix have a free trial?

Auto-Ship trial: pay only shipping and processing for the sample, then about 18 days after ordering you are billed $69.99 plus shipping, processing and tax, and about every 30 days after.