Cancel your Prima subscription by mail
To end a Prima subscription you write to them: Prima handles cancellations by post. The cancellation address on file for Prima is in Milano, Italy.
Let Postbye cancel Prima for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Prima.
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- 2 Prima cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Prima by mail
Gather your account details
Check the name and email on the account and, if you have one, an account or customer number before anything else. A request that does not match the account on file at Prima is the easiest one to set aside.
Prepare the letter
Postbye writes the letter in Italian from our Italian template, because Prima's address is in Italy. It opens with the subject line “Oggetto: Richiesta di cancellazione – [your name]” and asks Prima to end the subscription, stop all further charges and confirm in writing.
Send the letter by certified mail
Post it by certified mail to Prima in Milano, Italy, using the exact address below, and note the tracking number.
Hold on to the receipt
The receipt dates your request. Look at your next statement for any Prima charge after that date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Prima cancellation letter goes
Prima takes its post at Piazzale Loreto 17, 20131 Milano, Italy, which is where a cancellation letter belongs.
Copy the postal code 20131 exactly: it is what routes the letter to Lombardia, Italy.
Your details go in a block headed by Titolare dell'account, Indirizzo di fatturazione registrato and Email registrata, and the opening line is “A chi di competenza,”.
Prefer to write it yourself? Use our letter template
Before you cancel Prima, check these
- Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
- Use the same name and email as on the account. A mismatch can delay the request.
- Check your next statement: no charge should appear after the cancellation date.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Prima for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Prima cancellation at a glance
- How Prima accepts cancellations
- By mailed letter
- Mailing address on file
- Prima Piazzale Loreto 17 20131 Milano Italy
- Country
- Italy
- Letter language
- Italian (template it)
- Added to the database
- May 13, 2026
- Data last checked
