Cancel your Resume Genius subscription by mail

Directly with Resume Genius, the way to cancel is: Online: profile icon > My Account > My Subscription > Cancel Subscription; for problems contact support by phone, email or live chat. Notice rule: Cancellation takes effect at the end of the current billing period.

Verified October 27, 2026

Let Postbye cancel Resume Genius for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Resume Genius

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Postbye is not affiliated with Resume Genius.

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Delivery proof sent to you
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How to cancel Resume Genius by mail

Gather your account details
You will need the account email, the plan or product name and the invoice or order number from your latest receipt. Use exactly the details Resume Genius holds, so the request can be matched to your account.
Write the cancellation request
Because Resume Genius is dealt with in German, the letter is written in German (template de). Subject: “Betreff: Kündigungsanfrage – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.
Send the letter by certified mail
Mail the letter by certified mail to the Luzern address in the next section, and keep the tracking number.
Hold on to the receipt
It shows the date Resume Genius received your letter. Check your next statement: no Resume Genius charge should post after the cancellation date.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Resume Genius cancellation letter goes

Resume GeniusHertensteinstrasse 516004 LuzernSwitzerland

Resume Genius can be reached by post at Hertensteinstrasse 51, 6004 Luzern, Switzerland.

Postal code 6004 places the address in Luzern, Switzerland.

The database also lists Hertensteinstrasse 51, 6004 Lucerne, Switzerland for Resume Genius. Use the first address above unless your agreement names this one.

The letter greets the reader with “Sehr geehrte Damen und Herren,”; your own details sit under the labels Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse.

Prefer to write it yourself? Use our letter template

Every address we hold for Resume Genius, with the envelope wording

Before you cancel Resume Genius, check these

Notice period: Cancellation takes effect at the end of the current billing period. Work out your cancellation deadline.

After cancelling you can only view your documents, not download, print or edit them
Cancelling does not delete the account (data deletion is a separate request)
The remaining subscription time is not refundable

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Resume Genius for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Resume Genius

Cancelling a software or app subscription

Software plans are billed per plan or per seat, often yearly, and the app store version is billed by the store rather than the developer, so the request has to name the plan and who bills it.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Resume Genius lets you cancel directly (online: profile icon > My Account > My Subscription > Cancel Subscription; for problems contact support by phone, email or live chat). A letter is the fallback that leaves a dated record when the direct route fails.

Resume Genius cancellation at a glance

How Resume Genius accepts cancellations: Online: profile icon > My Account > My Subscription > Cancel Subscription; for problems contact support by phone, email or live chat
Mailing address on file: Resume Genius Hertensteinstrasse 51 6004 Luzern Switzerland
Second address on file: Resume Genius Hertensteinstrasse 51 6004 Lucerne Switzerland
Country: Switzerland
Letter language: German (template de)
Phone: (866) 215-9048 (technical and billing support, Mon-Fri 8am-7pm EDT)
Category: Software & apps
Checked against: resumegenius.com/faq/how-do-i-cancel-my-resume-genius-subscription
resumegenius.com/terms-of-use
resumegenius.com/contact
Verified on: October 27, 2026

Resume Genius cancellation questions

Where do I send my Resume Genius cancellation letter?

Address the letter to Resume Genius, Hertensteinstrasse 51, 6004 Luzern, Switzerland. The database also lists a second address, in Lucerne, Switzerland; the letter goes to the one above.

Does Resume Genius require notice before I cancel?

The rule we recorded for Resume Genius: Cancellation takes effect at the end of the current billing period. Mail the letter early enough that its delivery receipt falls inside that window.

Which language is my Resume Genius letter written in?

German. Resume Genius's address is in Switzerland, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Resume Genius?

Have the account email, the plan or product name and the invoice or order number from your latest receipt to hand. The details in the letter need to match what Resume Genius has on file.

Will Resume Genius confirm my cancellation?

The letter asks Resume Genius to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Resume Genius received the request. If a charge posts after that date, quote the receipt with your copy of the letter.