Cancel your Roku subscription by mail
Directly with Roku, the way to cancel is: Online: my.roku.com/subscriptions > Manage subscription > Turn off auto-renew; or on device: highlight app, press Star > Manage subscription > Turn off auto-renew. Notice rule: Access continues to the end of the current billing period.
Let Postbye cancel Roku for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Money-back guarantee within 10 business days.
Postbye is not affiliated with Roku.
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- 3 Roku cancellations handled this month
- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Roku by mail
Gather your account details
Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand. The details in the letter need to match what Roku has on file.
Prepare the letter
Postbye turns the request into a finished English letter headed “Subject: Subscription termination – Roku”: close the Roku account, stop every charge and reply in writing.
Mail it with tracking
Send it certified to San Jose, United States, copying the address from the next section letter for letter, and keep the receipt slip.
Keep the delivery receipt
Keep the tracking record with your copy of the letter. If Roku bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Roku cancellation letter goes
The mailing address we hold for Roku is 1701 Junction Court, Suite 100, San Jose, CA 95112.
Put ZIP 95112 on the envelope: San Jose is in California, and a domestic certified letter is all it takes.
Inside, the salutation reads “To Whom It May Concern,”, followed by your details under Name, Address and E-mail.
Prefer to write it yourself? Use our letter template
Before you cancel Roku, check these
Notice period: Access continues to the end of the current billing period. Work out your cancellation deadline.
- No partial-term refunds
- Disney+, Hulu and Sling TV must be cancelled with those services even when Roku bills you
- Free trials must be cancelled before they end to avoid charges
If you pay through someone else
- Apple TV+, YouTube TV, Prime Video, Spotify etc.: cancel with the provider
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Roku for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a streaming or entertainment subscription
Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Roku lets you cancel directly (online: my.roku.com/subscriptions > Manage subscription > Turn off auto-renew; or on device: highlight app, press Star > Manage subscription > Turn off auto-renew). A letter is the fallback that leaves a dated record when the direct route fails.
Roku cancellation at a glance
- How Roku accepts cancellations
- Online: my.roku.com/subscriptions > Manage subscription > Turn off auto-renew; or on device: highlight app, press Star > Manage subscription > Turn off auto-renew
- Mailing address on file
- Roku 1701 Junction Court Suite 100 San Jose, CA 95112
- Country
- United States
- Letter language
- English (template en)
- Category
- Streaming & entertainment
- Checked against
- Verified on
