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Cancel your Uber subscription by mail

Directly with Uber, the way to cancel is: App or online: Account > Uber One > Manage Membership > End Membership, then follow the prompts. Notice rule: Cancel at least 48 hours before the billing day to avoid the next charge; inside that window contact support.

Let Postbye cancel Uber for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Uber.

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  • 3 Uber cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Uber by mail

  1. Start with your account details

    Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand. The details in the letter need to match what Uber has on file.

  2. Draft the request

    Your Postbye letter to Uber asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Subscription termination – Uber”. It comes from our English template.

  3. Mail the letter with a receipt

    Send the letter to the San Francisco mailing address shown below by certified mail. Keep the tracking number safe.

  4. Save the tracking record

    Delivery confirmation is your evidence that Uber was asked. Watch the next statement or two for any further Uber charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Uber cancellation letter goes

Uber1725 3rd StreetSan Francisco, CA 94158

The mailing address we hold for Uber is 1725 3rd Street, San Francisco, CA 94158.

With ZIP 94158, the address sits in California and the letter never leaves the United States postal system.

The letter greets the reader with “To Whom It May Concern,”; your own details sit under the labels Name, Address and E-mail.

Prefer to write it yourself? Use our letter template

Every address we hold for Uber, with the envelope wording

Before you cancel Uber, check these

Notice period: Cancel at least 48 hours before the billing day to avoid the next charge; inside that window contact support. Work out your cancellation deadline.

  • If you are less than 48 hours before your next renewal, contact support to cancel
  • Free-trial or paused members lose benefits immediately on cancelling; other members keep benefits to period end
  • After a refund is issued you cannot buy Uber One again for 3 days

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Uber for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Uber

Cancelling a membership

Memberships renew on the anniversary of joining and may be cancelled at a counter, online or in writing depending on the organisation, so a written request names the member number and the end date.

A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.

Uber lets you cancel directly (app or online: Account > Uber One > Manage Membership > End Membership, then follow the prompts). A letter is the fallback that leaves a dated record when the direct route fails.

Uber cancellation at a glance

How Uber accepts cancellations
App or online: Account > Uber One > Manage Membership > End Membership, then follow the prompts
Mailing address on file
Uber 1725 3rd Street San Francisco, CA 94158
Country
United States
Letter language
English (template en)
Category
Memberships & clubs
Verified on

Uber cancellation questions

Where do I send my Uber cancellation letter?

Address the letter to Uber, 1725 3rd Street, San Francisco, CA 94158.

How long does a cancellation letter to Uber take?

Uber's address is in California. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Uber require notice before I cancel?

The rule we recorded for Uber: Cancel at least 48 hours before the billing day to avoid the next charge; inside that window contact support. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Uber?

Have your member number, the name on the membership and the renewal date shown on your latest invoice to hand. The details in the letter need to match what Uber has on file.

Will Uber confirm my cancellation?

The letter asks Uber to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Uber received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Can I pause my Uber membership instead?

Free-trial or paused members lose benefits immediately on cancelling; other members keep benefits to period end.

Does Uber give refunds?

After a refund is issued you cannot buy Uber One again for 3 days.

Does Uber have a free trial?

Free-trial or paused members lose benefits immediately on cancelling; other members keep benefits to period end.