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Cancel your Webroot subscription by mail

Directly with Webroot, the way to cancel is: Online (auto-renewal opt-out form with keycode). Notice rule: Opt out of auto renewal before renewal.

Let Postbye cancel Webroot for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Webroot.

  • 4.8 from 2,931 reviews
  • 2 Webroot cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Webroot by mail

  1. Get your account details together

    Webroot will look your account up from what the letter says, so check the account or subscription number, the email the plan was bought with and the address or devices it covers first.

  2. Set out the request

    Your Postbye letter to Webroot asks for three things: the account closed, no further charges and a written confirmation, all under “Subject: Subscription termination – Webroot”. It comes from our English template.

  3. Mail it with tracking

    Take the letter to the post office and ask for certified delivery to 80021 Broomfield. Keep the tracking number it gives you.

  4. Hold on to the receipt

    Delivery confirmation is your evidence that Webroot was asked. Watch the next statement or two for any further Webroot charge.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Webroot cancellation letter goes

WebrootInterlocken Crescent 385Webroot LLC (an OpenText company), Attn: Legal DepartmentBroomfield 80021

The mailing address we hold for Webroot is Interlocken Crescent 385, Webroot LLC (an OpenText company), Attn: Legal Department, Broomfield 80021.

ZIP code 80021 places the address in Colorado, in the United States.

Your name, address and email appear in a short block labelled Name, Address and E-mail, under the greeting “To Whom It May Concern,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Webroot, with the envelope wording

Before you cancel Webroot, check these

Notice period: Opt out of auto renewal before renewal. Work out your cancellation deadline.

  • Use the 'enter your keycode' section of the opt-out form; the 'don't have your keycode' route can delay processing
  • Resellers and retail partners bill separately; Webroot cannot cancel their renewals or refunds

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Webroot for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Webroot

Cancelling a security or identity-protection subscription

Security subscriptions often auto-renew and monitored plans can sit on a fixed contract term, so it matters when the request reaches the provider and whether it covers every device or location.

If a charge shows up after you cancelled, the letter and its receipt are what you put in front of the company or your bank.

Webroot lets you cancel directly (online (auto-renewal opt-out form with keycode)). A letter is the fallback that leaves a dated record when the direct route fails.

Webroot cancellation at a glance

How Webroot accepts cancellations
Online (auto-renewal opt-out form with keycode)
Mailing address on file
Webroot Interlocken Crescent 385 Webroot LLC (an OpenText company), Attn: Legal Department Broomfield 80021
Country
United States
Letter language
English (template en)
Category
Security & identity
Verified on

Webroot cancellation questions

Where do I send my Webroot cancellation letter?

Address the letter to Webroot, Interlocken Crescent 385, Webroot LLC (an OpenText company), Attn: Legal Department, Broomfield 80021.

How long does a cancellation letter to Webroot take?

Webroot's address is in Colorado. USPS states that First-Class Mail is delivered in 1 to 5 days. The delivery receipt records the day your letter actually arrived, and that is the date to quote. USPS: First-Class Mail

Does Webroot require notice before I cancel?

The rule we recorded for Webroot: Opt out of auto renewal before renewal. Mail the letter early enough that its delivery receipt falls inside that window.

What do I need to cancel Webroot?

Have the account or subscription number, the email the plan was bought with and the address or devices it covers to hand. The details in the letter need to match what Webroot has on file.

Will Webroot confirm my cancellation?

The letter asks Webroot to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Webroot received the request. If a charge posts after that date, quote the receipt with your copy of the letter.

Does Webroot give refunds?

Resellers and retail partners bill separately; Webroot cannot cancel their renewals or refunds.