Cancel your Youku subscription by mail
Youku deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Youku receives written requests in Beijing, China.
Let Postbye cancel Youku for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Youku.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Youku by mail
Get your account details together
Put the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement in front of you before you write: the request to Youku is only as good as the details it quotes.
Write the cancellation request
The request is prepared in Chinese (template zh), under the subject line “主题：取消请求 – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Mail it with tracking
Address the envelope to Youku, Beijing, exactly as printed in the next section. Certified mail gives you a tracking number and a delivery record.
Keep the delivery receipt
It shows the date Youku received your letter. Check your next statement: no Youku charge should post after the cancellation date.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Youku cancellation letter goes
For a letter to Youku, use 北京市海淀区海淀东三街2号7层701-01室, 100080 Beijing, China.
Copy the postal code 100080 exactly: it is what routes the letter to Beijing, China.
Your name, address and email appear in a short block labelled 账户持有人, 存档的账单地址 and 存档的电子邮件地址, under the greeting “相关负责人：”.
Prefer to write it yourself? Use our letter template
Before you cancel Youku, check these
- Check the billing date on your statement and send the request well before it, so the cancellation lands inside the current period.
- If an app store, phone carrier or TV provider bills you, the service itself cannot cancel it. Cancel with the billing partner as well.
- Access normally runs to the end of the period you paid for, so a cancellation does not shorten what you already bought.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Youku for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
Cancelling a streaming or entertainment subscription
Streaming plans renew silently each month, and many are billed by a partner such as an app store or a TV provider rather than the service itself, so the request has to reach whoever actually bills you.
A letter is the formal route: it states the request in writing, carries a date and, sent by certified mail, comes with proof of delivery.
Youku cancellation at a glance
- How Youku accepts cancellations
- By mailed letter
- Mailing address on file
- Youku 北京市海淀区海淀东三街2号7层701-01室 100080 Beijing China
- Country
- China
- Letter language
- Chinese (template zh)
- Category (from the company name)
- Streaming & entertainment
- Added to the database
- September 29, 2026
- Data last checked
