Skip to content

Cancel your Zenioo subscription by mail

Zenioo accepts written cancellation requests by post, which makes certified mail the strongest proof that you asked. Post for Zenioo is handled in Villeurbanne, France, which is where your letter is headed.

Let Postbye cancel Zenioo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Money-back guarantee within 10 business days.

Postbye is not affiliated with Zenioo.

  • 4.8 from 2,931 reviews
  • 2 Zenioo cancellations handled this month
  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Zenioo by mail

  1. Gather your account details

    Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Zenioo has on file.

  2. Put the request in writing

    Because Zenioo is dealt with in French, the letter is written in French (template fr). Subject: “Objet : Demande d'annulation – [your name]”. It requests an end to the subscription and to every further charge, plus written confirmation.

  3. Post it with proof of delivery

    Use certified mail for the 69100 Villeurbanne address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Hold on to the receipt

    File the receipt with the letter. A Zenioo charge dated after delivery is the one to dispute, and these two documents are what you quote.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Zenioo cancellation letter goes

ZeniooCours André Philip 669100 VilleurbanneFrance

Written requests to Zenioo go to Cours André Philip 6, 69100 Villeurbanne, France.

Copy the postal code 69100 exactly: it is what routes the letter to Auvergne-Rhône-Alpes, France.

Your name, address and email appear in a short block labelled Titulaire du compte, Adresse de facturation enregistrée and E-mail enregistré, under the greeting “À qui de droit,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Zenioo, with the envelope wording

Before you cancel Zenioo, check these

  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
  • Cancelling usually ends access at the end of the period you paid for, so you keep what you paid for until then.
  • Use the same name and email as on the account. A mismatch can delay the request.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Zenioo for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Zenioo

How cancelling by mail works

A subscription ends when the company records your request, not when you stop using it, and a letter is the record you can show later.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Zenioo cancellation at a glance

How Zenioo accepts cancellations
By mailed letter
Mailing address on file
Zenioo Cours André Philip 6 69100 Villeurbanne France
Country
France
Letter language
French (template fr)
Added to the database
June 4, 2026
Data last checked

Zenioo cancellation questions

Where do I send my Zenioo cancellation letter?

Address the letter to Zenioo, Cours André Philip 6, 69100 Villeurbanne, France.

Which language is my Zenioo letter written in?

French. Zenioo's address is in France, so the letter is prepared from the French template under the subject line “Objet : Demande d'annulation – [your name]”.

What do I need to cancel Zenioo?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Zenioo has on file.

Will Zenioo confirm my cancellation?

The letter asks Zenioo to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Zenioo received the request. If a charge posts after that date, quote the receipt with your copy of the letter.