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Where to send your 11 11 11 cancellation letter

Read the addresses on this page next to the full guide to cancelling 11 11 11.

The addresses we hold

Everything we hold on where 11 11 11 takes its post: the 1060 Saint-Gilles delivery point for a cancellation letter, any second address, and how to send it so the delivery is on record.

Where the letter goesMailing address

11 11 11Rue de la Linière 11afdeling Klantendienst1060 Saint-GillesBelgium

The Belgium address on file for 11 11 11. Postal code 1060.

How to address the envelope

  1. Copy it exactly onto the envelope

    Address the envelope to Rue de la Linière 11, afdeling Klantendienst, 1060 Saint-Gilles, Belgium. Everything on those lines matters for the sorting machines, so nothing is abbreviated by hand.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the records

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

What the letter to 11 11 11 says: one clear cancellation request, no reasons given, your donor or supporter number, the name on the donation and the amount and date of the latest payment quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

11 11 11 Rue de la Linière 11 afdeling Klantendienst 1060 Saint-Gilles Belgium

To whom it may concern,

I am cancelling my account with 11 11 11, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel 11 11 11 for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel 11 11 11