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Where to send your 12min cancellation letter

Read the addresses on this page next to the full guide to cancelling 12min.

The addresses we hold

The address a cancellation letter to 12min needs, and every other address we hold, starting in Belo Horizonte: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

12minAvenida Assis Chateaubriand 49930150101 Belo HorizonteBrazil

The Brazil address on file for 12min. Postal code 30150101.

How to address the envelope

  1. Copy the address exactly

    The front of the envelope carries Avenida Assis Chateaubriand 499, 30150101 Belo Horizonte, Brazil and nothing else in the address block. Check the 30150101 digit by digit before it goes in the post.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it by certified mail

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep the proof together

    The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.

The letter to send

Copy the letter below onto one page, fill in the email on the account, the name of the plan or course bundle and the date of your last payment, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

12min Avenida Assis Chateaubriand 499 30150101 Belo Horizonte Brazil

To whom it may concern,

I am cancelling my account with 12min, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel 12min for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel 12min