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Where to send your 58.com cancellation letter

Read the addresses on this page next to the full guide to cancelling 58.com.

The addresses we hold

The addresses below are what our database holds for 58.com, first the one a cancellation letter belongs to in Beijing, then the others, so you can tell them apart.

Where the letter goesMailing address

58.com北京市海淀区永捷南路2号院2号楼3层101-095100195 BeijingChina

The China address on file for 58.com. Postal code 100195.

How to address the envelope

  1. Use the address letter for letter

    The front of the envelope carries 北京市海淀区永捷南路2号院2号楼3层101-095, 100195 Beijing, China and nothing else in the address block. Check the 100195 digit by digit before it goes in the post.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Take the letter to a post office counter and ask for certified mail: you get a postmarked receipt and a delivery record. Keep the tracking number and check it until it shows delivered.

  4. File the receipt with your copy

    Your copy of the letter, the mailing receipt and the tracking record belong together in one file.

The letter, written out

The request itself is short: 58.com is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

58.com 北京市海淀区永捷南路2号院2号楼3层101-095 100195 Beijing China

To whom it may concern,

I am cancelling my account with 58.com, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel 58.com for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel 58.com