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Cancel your Acnur subscription by mail

Acnur takes cancellation requests by mailed letter, so a dated certified-mail letter is the record that counts. Letters to Acnur go to Madrid, Spain.

Let Postbye cancel Acnur for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Acnur.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Acnur by mail

  1. Find your account details

    Put your donor or supporter number, the name on the donation and the amount and date of the latest payment in front of you before you write: the request to Acnur is only as good as the details it quotes.

  2. Write your request

    The request is prepared in Spanish (template es), under the subject line “Asunto: Solicitud de cancelación – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Send the letter by certified mail

    Send the letter to the Madrid mailing address shown below by certified mail. Keep the tracking number safe.

  4. Keep the delivery receipt

    Keep the tracking record with your copy of the letter. If Acnur bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Acnur cancellation letter goes

AcnurCalle de Cedaceros 1128014 MadridSpain

Acnur takes its post at Calle de Cedaceros 11, 28014 Madrid, Spain, which is where a cancellation letter belongs.

Postal code 28014 places the address in Madrid, Spain.

The letter is addressed “A quien corresponda,” and its details block uses the labels Titular de la cuenta, Dirección de facturación registrada and Correo electrónico registrado.

Prefer to write it yourself? Use our letter template

Every address we hold for Acnur, with the envelope wording

Before you cancel Acnur, check these

  • Quote your donor or supporter number so the right gift is stopped.
  • A direct debit can also be ended with your bank. Do both if you want to be sure.
  • Say whether the request covers every regular gift or only one of them.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Acnur for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Acnur

Cancelling a regular donation

Regular donations run until the donor ends them, so a written request should give the donor reference and ask the charity to stop the payment and confirm the end date.

A phone call leaves nothing behind; a letter leaves a copy, a date and a delivery receipt.

Acnur cancellation at a glance

How Acnur accepts cancellations
By mailed letter
Mailing address on file
Acnur Calle de Cedaceros 11 28014 Madrid Spain
Country
Spain
Letter language
Spanish (template es)
Category (from the company name)
Charities & donations
Added to the database
May 6, 2026
Data last checked

Acnur cancellation questions

Where do I send my Acnur cancellation letter?

Address the letter to Acnur, Calle de Cedaceros 11, 28014 Madrid, Spain.

What should I check before I cancel Acnur?

For a regular donation: a direct debit can also be ended with your bank. Do both if you want to be sure.

Which language is my Acnur letter written in?

Spanish. Acnur's address is in Spain, so the letter is prepared from the Spanish template under the subject line “Asunto: Solicitud de cancelación – [your name]”.

What do I need to cancel Acnur?

Have your donor or supporter number, the name on the donation and the amount and date of the latest payment to hand. The details in the letter need to match what Acnur has on file.

Will Acnur confirm my cancellation?

The letter asks Acnur to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Acnur received the request. If a charge posts after that date, quote the receipt with your copy of the letter.