Skip to content

Where to send your Acnur cancellation letter

Read the addresses on this page next to the full guide to cancelling Acnur.

The addresses we hold

The address a cancellation letter to Acnur needs, and every other address we hold, starting in Madrid: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

AcnurCalle de Cedaceros 1128014 MadridSpain

The Spain address on file for Acnur. Postal code 28014.

How to address the envelope

  1. Copy the address exactly

    Copy Calle de Cedaceros 11, 28014 Madrid, Spain letter for letter. A wrong digit in 28014 is enough to send the letter on a detour.

  2. Add your return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Certified mail, not a courier

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Madrid is traceable from the article number until it is signed for.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

What the letter to Acnur says: one clear cancellation request, no reasons given, your donor or supporter number, the name on the donation and the amount and date of the latest payment quoted, and a request for written confirmation.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Acnur Calle de Cedaceros 11 28014 Madrid Spain

To whom it may concern,

I am cancelling my account with Acnur, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Acnur for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Acnur