Postbye reviews

I signed up to cancel a home-security contract that auto-renewed for a second year even though I'd called them twice. Postbye mailed the letter, I got the certified-mail receipt as a PDF the day it was delivered, and the company confirmed the cancellation in writing four days later. The receipt is what made them actually process it. No phone tree, no arguing.

Marcus T. · October 2026

My gym wanted a letter mailed seven days before the renewal date or they'd hit me with the annual fee. I'd missed the window two years in a row by putting it off. This handled it in one evening — I filled out the form on a Sunday and forgot about it until the delivery confirmation came in. The annual fee never charged.

Denise R. · September 2026

Adobe wanted to charge me a cancellation fee on a plan I'd forgotten about, since I was supposedly still inside the annual commitment. The letter Postbye sent cited the right terms, and the fee never appeared on my final invoice. Cost me less than the fee would have.

Priya S. · October 2026

I'd been trying to cancel my Comcast service for three weeks — two calls, one dropped chat, a "retention" hold that went nowhere. Postbye did it in nine days, with proof I could point to. When the next bill still showed a partial charge, I forwarded the certified-mail confirmation and it was credited without a fight.

Walter K. · August 2026

I cancelled a car insurance policy when I switched providers, and the old company claimed they never got my email request. The tracking number Postbye gave me, showing delivery to their cancellation department, settled a dispute I would have lost otherwise. Worth it for that alone.

Rachel M. · July 2026

Four minutes to fill out. Ten days later the charge was gone from my card. I used it for a streaming bundle I kept meaning to trim down, the one with the four services I watched maybe two of.

Andre B. · September 2026

HelloFresh kept charging me after I paused my account through their app, and support kept telling me it was "processed." I stopped believing them and sent a proper letter instead. Delivery was confirmed on a Tuesday, and by Friday the account was closed and the last charge refunded.

Hannah L. · June 2026

My VPN renewed for two years at full price and the only cancellation option was a support ticket that got a form reply. Postbye's letter got a human response in six days. The renewal was reversed on my card within the week.

Tomás G. · October 2026

A dating app subscription is the classic one you forget until the charge hits, and cancelling in-app only turns off the next renewal, not the one you just paid. The letter fixed both — they refunded the recent charge and closed the account. The certified-mail proof arrived in my inbox before the refund did, which I appreciated.

Jocelyn P. · May 2026

I had a newspaper digital subscription tied to an old email address I couldn't access anymore, so their "easy online cancellation" was useless to me. The letter route didn't care about login credentials. Cancelled in eight days.

Kevin D. · August 2026

Sent one for my mother, who had been paying for a magazine bundle she couldn't figure out how to cancel — the website just offered to "pause." The physical letter with delivery confirmation did what six months of her trying didn't. Her last charge was in September.

Farida N. · September 2026

Gym again, different chain, same annual-fee trap. The renewal date was coming up fast and their terms required written notice by mail. Postbye knew the address to send it to, which is honestly the part I'd have gotten wrong myself. Fee avoided.

Ben O. · July 2026

I cancelled a telecom bundle when I moved apartments. The company insisted on a written request with my account number and new forwarding address in it — the kind of thing they design so you give up. The letter covered everything, and I have the signed delivery record for my files.

Carmen V. · October 2026

Meals kit cutoff was down to the wire — the cutoff for skipping next week's box was Thursday, and it was already Monday. The letter was mailed Monday afternoon and logged as delivered Wednesday morning, one day before the deadline. The box never shipped.

Stuart A. · June 2026

Cancelled an identity-monitoring subscription that had quietly gone from $9.99 to $24.99 a month over two years. I liked having the mailing receipt in hand when the company sent a "sorry to see you go, here's a discount" email afterward — I could reply with proof it was already done.

Aiko H. · August 2026

Third time using it. Gym membership, cloud storage, and this time a home warranty that auto-renewed for twelve months. Each one done inside two weeks, each one with the certified proof, no follow-up needed from me.

Greg F. · September 2026

The streaming bundle was the easy part — what I actually needed was the paper trail, because this company had a habit of "losing" cancellations and restarting the clock. The certified letter with delivery confirmation meant they couldn't. Twelve days from payment to confirmation.

Nadia K. · May 2026

My auto insurance renewal was going to jump after a rate change and I'd already moved to a new insurer, but the old one wouldn't cancel over the phone — they required a signed written request. Postbye handled it, and the delivery scan with the timestamp kept the new insurer's proof-of-cancellation requirement satisfied too.

Peter W. · July 2026

Used it for a news subscription my husband had started years ago under an email neither of us checks. The charge was small but constant. Letter delivered, subscription closed, charge stopped. Simple as it should have been on their website.

Louise C. · October 2026

The renewal for my antivirus plan was coming and I'd already switched to something else, but they only accept cancellations by mail — deliberately, I assume. Letter sent, delivery confirmed, renewal never charged. The confirmation email from them even quoted the certified-mail tracking number.

Dwayne J. · June 2026

I'm disabled and getting to a post office during their hours is a real problem, which is exactly what companies that require mailed cancellations count on. Postbye did the mailing part for me. Insurance cancelled, proof in my inbox, and I never had to leave the house.

Ingrid S. · September 2026

Took eleven days from order to confirmed cancellation for my meal-kit account, which was fine but I'd hoped for faster. The certified-mail confirmation was solid, and the company stopped billing on schedule, so no complaints about the outcome. Just know it's mail, not magic.

Michael B. · August 2026

Cancelled a dating app subscription that kept billing monthly even though I'd deleted the app ages ago. The letter worked and the refund for the last two months came through. Marking one star off because the status updates in between were a bit sparse — I didn't really know where things stood until the delivery confirmation landed.

Tanya R. · July 2026

The Comcast cancellation went through cleanly and the certified proof was there when they later claimed I still owed equipment fees (I didn't — different department, eventually sorted). Only reason it's four stars: the form asked for my service address in a specific format and I had to redo it once.

Hector M. · October 2026

The gym cancellation worked and the annual fee was avoided, which is the main thing. I do wish the letter had arrived a day earlier — I was sweating the renewal deadline a little. Support got back to me the same morning when I asked for the status and sent the tracking link right away, which was reassuring. Would use again if the timing mattered less.

Alice F. · September 2026