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Where to send your Aco Connect cancellation letter

Read the addresses on this page next to the full guide to cancelling Aco Connect.

The addresses we hold

Where a cancellation letter to Aco Connect should be sent: the verified Kassel address below, plus the other addresses on file, and how to write them on the envelope.

Where the letter goesMailing address

Aco ConnectAngersbachstraße 1434127 KasselGermany

The Germany address on file for Aco Connect. Postal code 34127.

How to address the envelope

  1. Write the address as printed

    The front of the envelope carries Angersbachstraße 14, 34127 Kassel, Germany and nothing else in the address block. Check the 34127 digit by digit before it goes in the post.

  2. Add the return address

    Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.

  3. Send it certified

    Certified mail is bought at the post office: hand the letter to a postal employee, keep the postmarked receipt, and follow the article number until the delivery shows.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

Your letter to Aco Connect

Copy the letter below onto one page, fill in the name and email on the account and, if you have one, an account or customer number, and it is ready for the envelope. Our template builds the same letter on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Aco Connect Angersbachstraße 14 34127 Kassel Germany

To whom it may concern,

I am cancelling my account with Aco Connect, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Aco Connect for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Aco Connect