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Where to send your Active Advantage cancellation letter

Read the addresses on this page next to the full guide to cancelling Active Advantage.

The addresses we hold

The address a cancellation letter to Active Advantage needs, and every other address we hold, starting in San Diego: copy the lines exactly and the envelope sorts itself.

Where the letter goesMailing address

Active Advantage10182 Telesis CourtSuite 100San Diego, CA 92121

California, ZIP 92121: where mail for Active Advantage is delivered.

How to address the envelope

  1. Write the address as printed

    Write out 10182 Telesis Court, Suite 100, San Diego, CA 92121 as shown above, including the 92121 postal code, exactly as printed.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to San Diego is traceable from the article number until it is signed for.

  4. Keep the proof together

    Hold on to the letter copy, the receipt and the tracking page.

The cancellation letter

A plain, dated letter to Active Advantage asking for the cancellation, the end of every charge and written confirmation. Have the name and email on the account and, if you have one, an account or customer number to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Active Advantage 10182 Telesis Court Suite 100 San Diego, CA 92121

To whom it may concern,

I am cancelling my account with Active Advantage, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Active Advantage for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Active Advantage