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Where to send your ActiveCampaign LLC cancellation letter

Read the addresses on this page next to the full guide to cancelling ActiveCampaign LLC.

The addresses we hold

One place for ActiveCampaign LLC's mailing addresses: the Chicago delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

ActiveCampaign LLC1 N Dearborn St5th FloorChicago, IL 60602

The head-office address for ActiveCampaign LLC, in Illinois. ZIP code 60602.

Second address on file

ActiveCampaign LLCCastlereagh Street 161Level 282000 SydneyAustralia

The database lists this as a second address for ActiveCampaign LLC. Use the primary address above unless your agreement names this one.

How to address the envelope

  1. Use the address letter for letter

    One address block, copied whole: 1 N Dearborn St, 5th Floor, Chicago, IL 60602. If any line differs from the card above, start the envelope again.

  2. Add your return address

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Certified mail, not a courier

    Ask at the counter for the certified service with a return receipt: the fee is on top of the postage, the receipt is postmarked, and the article number traces the delivery.

  4. Keep what the post office gives you

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The letter to send

The request itself is short: ActiveCampaign LLC is asked to end the account, stop the charges and confirm in writing, with the account email, the plan or product name and the invoice or order number from your latest receipt where the brackets are.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

ActiveCampaign LLC 1 N Dearborn St 5th Floor Chicago, IL 60602

To whom it may concern,

I am cancelling my account with ActiveCampaign LLC, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel ActiveCampaign LLC for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel ActiveCampaign LLC