Skip to content

Where to send your Aha Video cancellation letter

Read the addresses on this page next to the full guide to cancelling Aha Video.

The addresses we hold

One place for Aha Video's mailing addresses: the Madrid delivery point for a cancellation letter first, then the rest of what the database holds, with envelope wording that matches.

Where the letter goesMailing address

Aha VideoCalle de Luchana 331 puerta 328010 MadridSpain

The Spain address on file for Aha Video. Postal code 28010.

How to address the envelope

  1. Copy it exactly onto the envelope

    The front of the envelope carries Calle de Luchana 33, 1 puerta 3, 28010 Madrid, Spain and nothing else in the address block. Check the 28010 digit by digit before it goes in the post.

  2. Put your own address on it

    Your name and postal address go top-left on the front (or the back flap). If the letter cannot be delivered it comes back to you, which is itself evidence of the attempt.

  3. Ask for certified mail

    Certified, not courier: buy it at the counter, keep the postmarked slip, and the letter to Madrid is traceable from the article number until it is signed for.

  4. File the receipt with your copy

    Keep your copy of the letter, the receipt and the delivery record in one place. The delivery date is the one to quote if the account is billed again.

The cancellation letter

A plain, dated letter to Aha Video asking for the cancellation, the end of every charge and written confirmation. Have the email address on the account, the plan name and, if you can find it, the billing partner shown on your latest statement to hand; our letter template fills the same shape in on screen.

Sample cancellation letter

[Your name] [Your street address] [City, State ZIP] [Your email address]

[Date]

Aha Video Calle de Luchana 33 1 puerta 3 28010 Madrid Spain

To whom it may concern,

I am cancelling my account with Aha Video, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.

Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].

Sincerely, [Signature] [Your printed name]

Let Postbye cancel Aha Video for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Aha Video