Cancel your Airplus subscription by mail
Airplus deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Our database has Airplus's mailing address in Neu-Isenburg, Germany.
Let Postbye cancel Airplus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
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Postbye is not affiliated with Airplus.
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- Certified mail with tracking
- Mailed every business day
- Delivery proof sent to you
- We confirm your cancellation
How to cancel Airplus by mail
Start with your account details
Put the name and email on the account and, if you have one, an account or customer number in front of you before you write: the request to Airplus is only as good as the details it quotes.
Write your request
The request is prepared in German (template de), under the subject line “Betreff: Kündigungsanfrage – [your name]”: end the subscription, stop all further charges and confirm in writing to you.
Post it with proof of delivery
Use certified mail for the 63263 Neu-Isenburg address in the next section, so the post office records the delivery. Write down the tracking number.
Keep the proof of delivery
Keep the tracking record with your copy of the letter. If Airplus bills you after the date it received the request, you have the dates to point to.
With Postbye, steps 2 to 4 take about two minutes of your time.
Where your Airplus cancellation letter goes
Airplus takes its post at Dornhofstraße 10, 63263 Neu-Isenburg, Germany, which is where a cancellation letter belongs.
The envelope is going to Neu-Isenburg in Hessen, Germany, so the postcode 63263 must be on the front.
Your details go in a block headed by Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, and the opening line is “Sehr geehrte Damen und Herren,”.
Prefer to write it yourself? Use our letter template
Every address we hold for Airplus, with the envelope wording
Before you cancel Airplus, check these
- Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
- Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
- If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.
Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.
Let Postbye cancel Airplus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.
How cancelling by mail works
Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.
A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.
Airplus cancellation at a glance
- How Airplus accepts cancellations
- By mailed letter
- Mailing address on file
- Airplus Dornhofstraße 10 63263 Neu-Isenburg Germany
- Country
- Germany
- Letter language
- German (template de)
- Added to the database
- May 19, 2026
- Data last checked