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Cancel your Airplus subscription by mail

Airplus deals with cancellations through the post, so the request goes in a letter and the certified-mail receipt is your proof of when. Our database has Airplus's mailing address in Neu-Isenburg, Germany.

Let Postbye cancel Airplus for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

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Postbye is not affiliated with Airplus.

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  • Certified mail with tracking
  • Mailed every business day
  • Delivery proof sent to you
  • We confirm your cancellation

How to cancel Airplus by mail

  1. Start with your account details

    Put the name and email on the account and, if you have one, an account or customer number in front of you before you write: the request to Airplus is only as good as the details it quotes.

  2. Write your request

    The request is prepared in German (template de), under the subject line “Betreff: Kündigungsanfrage – [your name]”: end the subscription, stop all further charges and confirm in writing to you.

  3. Post it with proof of delivery

    Use certified mail for the 63263 Neu-Isenburg address in the next section, so the post office records the delivery. Write down the tracking number.

  4. Keep the proof of delivery

    Keep the tracking record with your copy of the letter. If Airplus bills you after the date it received the request, you have the dates to point to.

With Postbye, steps 2 to 4 take about two minutes of your time.

Where your Airplus cancellation letter goes

AirplusDornhofstraße 1063263 Neu-IsenburgGermany

Airplus takes its post at Dornhofstraße 10, 63263 Neu-Isenburg, Germany, which is where a cancellation letter belongs.

The envelope is going to Neu-Isenburg in Hessen, Germany, so the postcode 63263 must be on the front.

Your details go in a block headed by Kontoinhaber, Hinterlegte Rechnungsadresse and Hinterlegte E-Mail-Adresse, and the opening line is “Sehr geehrte Damen und Herren,”.

Prefer to write it yourself? Use our letter template

Every address we hold for Airplus, with the envelope wording

Before you cancel Airplus, check these

  • Look for annual or multi-month plans. A plan paid in advance usually runs to the end of the period you paid for.
  • Write well before the next billing date. A request that arrives after it can leave one more charge on your statement.
  • If an app store or phone carrier bills you, the company cannot cancel it. Cancel with that partner as well.

Several states set rules for subscriptions that renew on their own. See what yours requires in automatic renewal laws by state.

Let Postbye cancel Airplus for you

We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.

Cancel Airplus

How cancelling by mail works

Subscriptions renew automatically, and a written request is the clearest record that you asked to stop it before the next billing date.

A mailed letter is slower than a phone call but it is the version that proves what you asked for and when.

Airplus cancellation at a glance

How Airplus accepts cancellations
By mailed letter
Mailing address on file
Airplus Dornhofstraße 10 63263 Neu-Isenburg Germany
Country
Germany
Letter language
German (template de)
Added to the database
May 19, 2026
Data last checked

Airplus cancellation questions

Where do I send my Airplus cancellation letter?

Address the letter to Airplus, Dornhofstraße 10, 63263 Neu-Isenburg, Germany.

Which language is my Airplus letter written in?

German. Airplus's address is in Germany, so the letter is prepared from the German template under the subject line “Betreff: Kündigungsanfrage – [your name]”.

What do I need to cancel Airplus?

Have the name and email on the account and, if you have one, an account or customer number to hand. The details in the letter need to match what Airplus has on file.

Will Airplus confirm my cancellation?

The letter asks Airplus to end the account, stop further charges and confirm in writing, but a reply is not guaranteed. What you can rely on is the delivery receipt: it shows the date Airplus received the request. If a charge posts after that date, quote the receipt with your copy of the letter.