Where to send your Airplus cancellation letter
Read the addresses on this page next to the full guide to cancelling Airplus.
The addresses we hold
The address a cancellation letter to Airplus needs, and every other address we hold, starting in Neu-Isenburg: copy the lines exactly and the envelope sorts itself.
Where the letter goesMailing address
AirplusDornhofstraße 1063263 Neu-IsenburgGermanyThe Germany address on file for Airplus. Postal code 63263.
How to address the envelope
Copy the address exactly
The front of the envelope carries Dornhofstraße 10, 63263 Neu-Isenburg, Germany and nothing else in the address block. Check the 63263 digit by digit before it goes in the post.
Add the return address
Print your return address in the top-left corner. Without it, an undeliverable letter is simply lost instead of returned to you.
Send it by certified mail
At the counter, certified mail costs a fee on top of the postage and comes with a mailing receipt and a delivery record. The tracking number on the green label is what you follow.
Keep the records
The postmarked receipt, the tracking record and your signed copy of the letter are the set that proves the request.
The letter to send
The request itself is short: Airplus is asked to end the account, stop the charges and confirm in writing, with the name and email on the account and, if you have one, an account or customer number where the brackets are.
[Your name] [Your street address] [City, State ZIP] [Your email address]
[Date]
Airplus Dornhofstraße 10 63263 Neu-Isenburg Germany
To whom it may concern,
I am cancelling my account with Airplus, account or member number [number], with effect from [date or "immediately"]. Please end every add-on and linked plan on this account at the same time.
Please stop all future charges to my payment method, remove my stored payment details, and send written confirmation of the cancellation and its effective date to [your email address].
Sincerely, [Signature] [Your printed name]
Keep reading
The full guide to cancelling this company, our letter template and the postal guides.
Let Postbye cancel Airplus for you
We write your letter, mail it by certified mail the next business day, and confirm when the cancellation went through. You keep the signed proof.